APPRENTICE BUSINESS SUPPORT ADMINISTRATOR - LEVEL 3

Ryelands Primary And Nursery School

Lancaster (LA1 2RJ)

Closes in 31 days (Friday 20 June 2025)

Posted on 20 May 2025


Summary

An exciting opportunity has arisen at Ryelands Primary and Nursery School. The Governors are seeking to appoint a committed and enthusiastic Business Support apprentice who can contribute to the successful running of our school office.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday to Friday. Term time only.

35 hours a week

Start date

Monday 1 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • To be the first point of contact in the school office to meet and greet all parents/carers and visitors into school with a friendly and welcoming approach. 
  • The main contact for the busy school phone lines and assist the school office in the daily tasks needed to run a successful busy school office.  
  • It is essential the candidate will be able to work under pressure and communicate effectively with peers and pupils.

Where you'll work

Torrisholme Road
Lancaster
LA1 2RJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NORTH LANCS. TRAINING GROUP CIC

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will be trained in all systems used in school including the sims database which is used across majority of schools, parentpay, microsoft packages and other various systems used. The will be given opportunity to complete the Level 3 Business Administrator qualification and complete additional courses if necessary. They will be supported by the School Business Manager and an additional two other office members.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4 or better)
  • Maths (grade 4 or better)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Team working
  • Non judgemental

About this company

Ryelands is a welcoming community school where care and nurture, alongside high expectations and challenge, enable the pupils to progress and achieve academically, and empower the wider school community to develop and thrive.

http://www.ryelands.lancs.sch.uk/ (opens in new tab)

After this apprenticeship

To be fully trained to work in a school office and this could possibly lead onto in future years the option to complete the School Business Managers qualification.

Ask a question

The contact for this apprenticeship is:

Ryelands Primary And Nursery School

Bev Jenkins

01524 64626

The reference code for this apprenticeship is VAC1000321632.

Apply now

Closes in 31 days (Friday 20 June 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please follow the instructions on the advert.