Business Administration Assistant Apprentice

Summary

We’re looking for a friendly, organised and proactive apprentice to join our team. This is a great opportunity to learn how a business works behind the scenes. This role would suit someone who already feels confident using Microsoft Word, Excel, Outlook, Teams and the wider Microsoft 365 suite.

Wage

£14,722.50 to £23,809.50, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

£375 a week

Training course

Business administrator (level 3)

Hours

To be confirmed during interview stage.

37 hours 30 minutes a week

Start date

Monday 4 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Helping with general admin tasks like organising files, updating spreadsheets, and writing up notes or documents
Supporting our team with planning events, booking tickets and accommodation, and keeping track of dates and deadlines
Monitoring our shared email inbox and making sure messages get actioned or passed to the right people
Updating and maintaining our client and project records using tools like Trello, Xero, and Clockify (we’ll show you how!)
Helping to manage software licences and accreditation renewals
Supporting the team with keeping track of client follow-ups
Attending team project meetings to learn how we plan and deliver our work – you’ll observe and take notes to help with timelines and project tracking
Assisting with financial admin like creating invoices, checking payments, and updating our records

Where you'll work

Old Town Hall
30 Tweedy Road
Bromley
BR1 3FE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LONDON SOUTH EAST COLLEGES

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

All training will be provided in-house, tailored to the apprentice’s role and learning pace
You’ll be supported by Francesca who will guide you through tasks, show you how our systems work, and help you build confidence as you go
We believe in learning by doing, with plenty of support along the way

More training information

On programme Training:

Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in maths and English
Institute of Apprenticeship Certificate

End-Point Assessment (EPA):

Knowledge test
Skills test
Oral questioning - underpinned by portfolio

Requirements

Desirable qualifications

GCSE in:

Maths & English (grade Grades 4-9 (A*- C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Logical
Team working
Creative
Initiative

Other requirements

What You’ll Get from Us: • Full training and support throughout your apprenticeship • A friendly, supportive team who’ll help you grow in confidence • Real experience in a range of business tasks • Opportunities to get involved in projects and contribute your ideas

About this company

Energy and Sustainability Consultancy providing desk-top assessments for various clients within the built environment, including developers, architects and local authorities. We formed in 2021 and regulated by RICS. We have a Graduate programme in place with a clear pathways to technical accreditation and we have recently been shortlisted in the finals for an awards with SECBE Constructing Excellence.

After this apprenticeship

A clear path for development and future progression

Ask a question

The contact for this apprenticeship is:

LONDON SOUTH EAST COLLEGES

Evelyn Nartey

evelyn.nartey@lsec.ac.uk

02039544152

The reference code for this apprenticeship is VAC1000321630.

Apply now

Closes on Monday 28 July 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents