Apprentice Repairs & Maintenance Support Officer

Sheffield City Council

Sheffield (S4 7WB)

Closes in 17 days (Sunday 8 June 2025)

Posted on 20 May 2025

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Summary

An exciting Apprentice opportunity has arisen to work with our Repairs Policy and Improvement Team as Repairs and Maintenance Support Officer. We are looking for candidates who have some experience of surveying domestic properties and diagnosing repair work to work as part of Sheffield City Council's Housing and Neighbourhood Service.

Wage

£19,180.80 a year

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First Year £10.80

Training course
Housing and property management (level 3)
Hours
Monday - Friday, Shifts to be confirmed

37 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • To undertake surveys to identify maintenance defects and order remedial works
  • To effectively liaise between those involved in delivering all aspects of the investment service deliver best value and excellent customer service
  • To undertake a full range of clerical and support duties for the repairs and void service

Where you'll work

Royds Mill
Windsor Street
Sheffield
S4 7WB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SHEFFIELD CITY COUNCIL

Your training course

Housing and property management (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
  • Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
  • Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
  • Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
  • Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
  • Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
  • Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
  • Problem Solving: Use a problem solving and flexible approach in their day to day duties.
  • Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
  • Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Your training plan

Housing and Property Management Level 3 Apprenticeship Standard:

  • You will be attending college once a week 
  • College is located at CDC training, cricket inn road, manor lane, S2 1TR
  • You will be working towards a level 3 housing and property management

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4/C equivalent or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this company

Sheffield City Council is the city council for the metropolitan borough of Sheffield in South Yorkshire, England. It consists of 84 councillors, elected to represent 28 wards, each with three councillors.

https://www.sheffield.gov.uk/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • Opportunity to move in to a full time posiiton upon completion of apprenticeship

Ask a question

The contact for this apprenticeship is:

SHEFFIELD CITY COUNCIL

SCCApprenticeships@Sheffield.gov.uk

The reference code for this apprenticeship is VAC1000321554.

Apply now

Closes in 17 days (Sunday 8 June 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Click on search our job vacancies. Find the role and apply via the council website.