Business Administration Apprentice - Newcastle (x2)
SWITCH BUSINESS GAS AND POWER LTD
Newcastle upon Tyne (NE4 7DF)
Closes on Tuesday 8 July 2025
Posted on 19 May 2025
Contents
Summary
Jellyfish Energy are looking for two new Business Administrator Apprentices! You will be studying toward your Business Administration Level 3 Apprenticeship.
- Wage
-
£19,500 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday (09:00 - 17:00).
35 hours a week
- Start date
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Tuesday 15 July 2025
- Duration
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1 year 6 months
- Positions available
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2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
In this role, you will manage daily office operations, ensuring effective internal and external communication across the organisation. You will provide a warm and professional experience for all office visitors and guests, contributing to a welcoming environment.
A young person would thrive in our organisation because we offer a supportive, dynamic environment where growth and development are genuinely encouraged. You’ll join a growing company with fantastic plans for the future and clear, natural progression opportunities—making it an ideal place to build a long-term career.
We value our team and regularly host staff events and incentives to recognise hard work and foster a positive workplace culture. Plus, with free onsite parking and a welcoming, collaborative atmosphere, we make it easy and enjoyable to be part of the team. You'll be more than just an employee—you’ll be part of our journey.
Responsibilities include:
- Overseeing office maintenance, ensuring facilities, equipment, and supplies are in good working order
- Coordinating with IT, phone providers, and building staff to resolve any technical or facility-related issues
- Organising and managing office schedules, meetings, and events
- Maintaining inventory of office supplies and reordering as needed
- Assisting with administrative tasks such as filing, data entry, and document management
- A key part of the role is ensuring the smooth operation of office procedures and compliance with company policies
Where you'll work
Jellyfish Energy Ltd, Baird House, Scotswood Road
Newcastle upon Tyne
NE4 7DF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
PARAGON EDUCATION & SKILLS LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 18 month apprenticeship you will have gained your Business Administation Level 3 Apprenticeship.
Requirements
Essential qualifications
Other in:
- Maths (grade Pass (GC)
- English (grade Pass (GC)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- IT skills
- Communication skills
- Organisation skills
- Team working
Other requirements
Working hours Please note that anyone under the age of 18 can only work a maximum of 40 hours per week. Any role which exceeds these hours should be amended accordingly, to fall in line with the legislation.
About this company
We are a fair and transparent energy supplier headquartered in Newcastle upon Tyne, with a growing presence through our satellite office in Edinburgh. As a forward-thinking company, we're actively expanding and excited about the opportunities ahead. At Jellyfish Energy we reward our customers based on the time they've been on supply. Upon renewal you will unlock exclusive products that are not available to anyone else.
After this apprenticeship
Possibility of a full time role after the completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
PARAGON EDUCATION & SKILLS LIMITED
The reference code for this apprenticeship is VAC1000321498.
Apply now
Closes on Tuesday 8 July 2025
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After signing in, you’ll apply for this apprenticeship on the company's website.