Level 3 Business Administration Apprenticeship - STEP Academy Trust

STEP ACADEMY TRUST

Hailsham (BN27 2PH)

Closes in 12 days (Thursday 5 June 2025 at 11:59pm)

Posted on 19 May 2025

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Summary

Under the instruction/guidance of senior staff, the successful candidate will provide general administrative/financial support to the Teaching School Hub.

Wage

£15,786 a year

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Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 4.00pm, Term-Time Only.

36 hours a week

Start date

Tuesday 1 July 2025

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Administration:

  • Provide general clerical and administrative support, including photocopying, filing, completing standard forms, and responding to routine correspondence
  • Maintain both manual and computerised records and management information systems
  • Produce reports and data lists as required (e.g., participant information)
  • Undertake IT-based tasks to support programme delivery and administration
  • Take accurate notes during meetings
  • Carry out general administrative procedures as needed
  • Maintain and collate training attendance records
  • Organise training events across all programmes, both in-person and online
  • Communicate effectively with participants regarding training schedules and updates
  • Manage shared email inboxes related to all Teaching School Hub programmes
  • Maintain participant data across systems such as Insightly and My Ambition

Resources:

  • Operate relevant office and ICT software/tools (e.g., Microsoft Word, Excel, databases, spreadsheets, CRM systems)
  • Maintain stock and supplies, including cataloguing and distribution
  • Provide general advice and support across the Teaching School Hub remit
  • Assist with general financial administration tasks, such as processing orders

General Responsibilities:

  • Comply with all policies and procedures, including those related to safeguarding, health and safety, confidentiality, and data protection. Report any concerns to the appropriate person
  • Promote and support equality and diversity within the workplace
  • Contribute positively to the overall ethos and aims of the Teaching School Hub
  • Collaborate with and support other professionals as needed
  • Attend and participate in relevant meetings and team activities
  • Engage in training, learning opportunities, and performance development as required

Where you'll work

Marshfoot Lane
East Sussex
Hailsham
BN27 2PH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LET ME PLAY LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • You will work towards your Level 3 Business Administrator qualification across a total duration of 18 months!
  • Training provider: LMP Group: https://lmp-group.co.uk/
  • All online/remote learning, no classroom or college day release
  • An allocated tutor will support you throughout the apprenticeship

More training information

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

  • Milestone 1. The Organisation - (Aims, Values, Policy)
  • Milestone 2. IT Skills - (Systems, Record and document production, Financial processes and Professionalism and productivity).
  • Milestone 3. Communication – (Verbal, Digital, Social Media, Stakeholder Management, Problem Solving, Integrity and Productivity)
  • Milestone 4. Continuous Improvement – (Processes, Coaching and Developing others, Decision Making, Quality and Responsibility).
  • Milestone 5. Project Management – (Project Lifecycle, business fundamentals: Finance, Change, PESTLE, leading a project).
  • Milestone 6. Preparation for End Point Assessment

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Non judgemental
  • Patience

Other requirements

(Permitting you’re eligible for the role) Please expect to receive contact from our LMP Education Recruitment team, to discuss your application further. Additionally, please be aware that upon a successful offer of employment, DBS checks and references will be obtained as part of your enrolment.

About this company

STEP Academy Trust is a multi-academy trust headquartered at Gonville Road, Thornton Heath, Surrey, CR7 6DL. Established in 2011, the Trust operates 20 primary academies across South London and East Sussex, all unified by the mission of “Striving Together for Excellence in Partnership.”

After this apprenticeship

  • Future opportunities for progression 

Ask a question

The contact for this apprenticeship is:

STEP ACADEMY TRUST

Joanne Davies

joanne.davies@stepacademytrust.org

01323 441 035

The reference code for this apprenticeship is VAC1000321460.

Apply now

Closes in 12 days (Thursday 5 June 2025 at 11:59pm)

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