Business Adminstration Apprentice

Summary

A fantastic opportunity to join a well established translation services business based in Birmingham. You will have the opportunity to join this small team to develop your admin skills. This is a fantastic opportunity for someone who wants to progress to business management. You will gain experience in admin, recruitment, accounts and marketing.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Pay progression is possible at regular intervals

Training course

Business administrator (level 3)

Hours

Monday to Friday - 9am to 5:30pm.

40 hours a week

Start date

Tuesday 24 June 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The Role of the administrator includes:-

Answering telephones and dealing with enquiries in a professional manner
Record all assignments received & ensure they are matched with interpreters
Manage interpreter’s timesheet and invoicing
Create monthly pay statements for interpreters
Keep accurate records of all paid and outstanding invoices
Keep clients informed of outstanding invoices
Marketing for new business
Monitoring gaps in the recruitment of interpreters and targeting recruitment

Where you'll work

15 Wellington Road
Edgbaston
B152EU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THE NVQ TRAINING CENTRE LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Teaching and learning the skills, knowledge and behaviors within Business Administration.

Requirements

Essential qualifications

GCSE or equivalent in:

maths (grade 4 / C or above)
English (grade 4 / C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Attention to detail
Customer care skills
Initiative
IT skills
Number skills
Organisation skills
Team working

Other requirements

Have you considered the suitability of the hours, pay and location prior to applying for this apprenticeship?

About this company

AtoZ Interpreting has been in operation since 2006 when it was operating as a sole trader under the name of AFC Interpreting, The company changed its legal status in April 2008 when it became known as AtoZ Interpreting & Translation services LTD. Over the years we have served over 200 clients, both in public and private sector. Our main client base has been the NHS, Solicitors, Refugee organisations, Social services, Private business.

After this apprenticeship

The company will offer long term career development on successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

THE NVQ TRAINING CENTRE LIMITED

The reference code for this apprenticeship is VAC1000321435.

Apply now

Closes in 26 days (Friday 20 June 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please click on the link below to apply

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