Business Administration Apprentice

Summary

Under the management of the School Business Manager work as part of a busy team to provide an efficient and effective reception and administrative support service to the academy, ensuring confidentiality is maintained at all times.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 40 hours per week. Shifts to be confirmed.

37 hours a week

Start date

Saturday 5 July 2025

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Assist with daily office tasks, including answering phone calls, responding to emails, and maintaining student records, ensuring smooth office operations.
Act as a welcoming first point of contact for parents, students, visitors and staff, providing information and directing queries effectively.
Help with organising school materials, coordinating event preparations, and maintaining accurate inventories to support classroom and administrative activities.

Reception and Administration
Ensure all visitors are welcomed to the academy.
Deal with internal and external telephone calls in an appropriate manner, filtering calls as necessary and taking messages as required.
Ensure safeguarding, security and Health and Safety procedures are followed for all visitors.
Deal with the distribution of deliveries, including post and parcels.

Where you'll work

Notre Dame Catholic Academy,
Liverpool
North West
UK
L5 5AF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

REALISE LEARNING AND EMPLOYMENT LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Your full role and responsibilities will be set out by your employer Notre Dame will provide you with all the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.

You will be working towards the Level 3 Business administration apprenticeship standard, which includes: Knowledge, Skills and Behaviours Business Administrator Level 3 apprenticeship standard Functional skills in Maths and English if required This will be delivered through Notre Dame dedicated training provider, Realise.

Requirements

Desirable qualifications

Other in:

Basic Maths (grade n/a)
Standard English (grade n/a)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills

Other requirements

37 hours per week Term time plus 1 week

About this company

Notre Dame Catholic Academy is a Catholic secondary school and sixth form in Everton, Liverpool, England. Founded by the Sisters of Notre Dame de Namur, it was a girls' school for most of its history but became coeducational from September 2012

After this apprenticeship

The successful candidate will develop a range of administration skills, experience and knowledge within the Education sector.

Ask a question

The contact for this apprenticeship is:

REALISE LEARNING AND EMPLOYMENT LIMITED

The reference code for this apprenticeship is VAC1000321387.

Apply now

Closes on Wednesday 2 July 2025

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

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