Apprentice Account Manager

Summary

We are looking for apprentices who want to build a career in technical sales. Your role will be varied and provides the opportunity to progress into an account management role with uncapped earning potential with a great commission and incentive structure.

Wage

£18,000 a year

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Training course

IT technical salesperson (level 3)

Hours

40 hours per week (Monday - Friday 08:30 to 17:30 with one hour for lunch)

40 hours a week

Start date

Monday 11 August 2025

Duration

1 year 1 month

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Maintain sales and marketing data contained with CRM and ensure accurate customer information including but not limited to leads, contacts, accounts and opportunities
Assist sales team with reporting and troubleshoot any anomalies
Research opportunities and complete stakeholder maps
Outbound calls as instructed to potential and previous customers using existing database once confident with product
Prepare marketing response plans for inbound campaigns and schedules for outbound campaigns, to include liaising with external agency where applicable
Prepare quotations for customers as requested
Assist in the organisation of events, site visits and sales meetings to include managing attendees and resources
Preparation and co-ordination of sales and marketing materials and collateral
Maintenance of marketing and sales media to include online content
Manage linked-in connections and develop own professional network
General sales office support and ad-hoc admin when required

Where you'll work

3
The Courtyard
Hare Street Road
Buntingford
SG9 0FB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ISALES ACADEMY LIMITED

Your training course

IT technical salesperson (level 3)

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What you'll learn

Course contents

Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
Logical and creative thinking skills
The ability to interact effectively and professionally with a range of different types of customer
Ability to think analytically and to solve problems
Ability to work independently and to take responsibility
Ability to work with a range of internal and external people
Ability to communicate effectively in a variety of situations
Ability to operate in a secure manner

Your training plan

IT Technical Salesperson Level 3.

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Logical
Team working
Initiative

Other requirements

Full driving licence and own car are essential as the location is not easy to travel to via public transport. The role may also require travel outside of the UK.

About this company

UNIFY are a fast-growing business providing access to cutting-edge 3D Holographic and LED display technology, empowering clients to fully harness the incredible potential of today’s 3D and LED Display systems.

http://ww.unifyvsn.co.uk/ (opens in new tab)

Company benefits

• 20 days holiday plus bank holidays • Company pension scheme (Age Dependent)

After this apprenticeship

Your role will be varied and provides the opportunity to progress into an account management role with uncapped earning potential with a great commission and incentive structure.

You will need to be flexible and willing to take a hands-on approach to supporting the whole team, including assisting the technical team.

Ask a question

The contact for this apprenticeship is: