Human Resources Apprentice

Summary

Looking to kick-start a career where you can really make a difference? Join our HR Apprenticeship Programme and take your first step into a rewarding and people-focused profession. Duties will include supporting the HR team, maintaining databases.

Wage

£14,000 a year

Check minimum wage rates (opens in new tab)

Training course

HR support (level 3)

Hours

9:00 am until 5:00pm Monday to Thursday and 9:00am until 4:30pm on Fridays. 34.5 hours per week excluding a one-hour unpaid lunch break every day.

34 hours 30 minutes a week

Start date

Monday 9 June 2025

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Provide administrative support for a range of HR functions, including the documentation of meeting minutes and monthly compliance processes such as NMC registration and driving license checks, sickness reporting, and the BLIP system.
Act as the first point of contact for general HR-related enquiries, delivering a helpful and professional service.
Schedule and coordinate meetings, ensuring all relevant attendees are informed and prepared.
Assist with employee relations matters by supporting investigations and disciplinary processes: gather evidence, communicate with involved parties, arrange fact-finding meetings, send formal correspondence, and maintain accurate investigation reports.
Support the onboarding process for new employees by preparing induction materials, coordinating welcome activities, and helping ensure a smooth start.
Maintain and update employee records, ensuring accuracy, confidentiality, and GDPR compliance.
Manage the organisation and secure filing of HR documentation, both physical and digital, keeping all files current and correctly archived.
Support the offboarding process, ensuring all administrative tasks are completed for departing employees.
Assist with parental leave procedures, including maternity and paternity processes.
Handle sensitive information with professionalism, discretion, and integrity.
Provide administrative support for HR reports, data tracking, and general documentation as required.
Undertake general office duties such as scanning, filing, and the distribution of internal communications.
Offer flexible support to the HR team, assisting with additional tasks and projects as needed.

Where you'll work

Exchange Tower
1 Harbour Exchange Square
London
E14 9GE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DAVIDSON TRAINING UK LIMITED

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

Training will be delivered alongside our Training Provider ‘Davidson Training UK Ltd’

You will work towards a HR Support Apprenticeship Standard at Level 3

Maths and English Functional Skills at Level 2 (if you do not already hold equivalent qualifications)

Requirements

Essential qualifications

GCSE in:

English (grade 4-9 (A* - C))
Maths (grade 4-9 (A* - C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Team working
Keen interest in HR career
Strong written skills
Time management skills
Proficient in MS Office
Willingness to learn
Interpersonal skills
Confident

About this company

Driven by their success in the healthcare sector, and a desire to improve the lives of people needing complex care at home, the Directors launched Verve Homecare. Since its incorporation, Verve Homecare has been dedicated to providing solutions for complex care needs at home with passion and compassion. From its conception, the ethos of Verve Homecare is to provide the highest levels of care in an engaging, professional, and approachable way. It is important for our clients to feel listened to and understood. This is why the team at Verve Homecare provides bespoke and tailor-made packages to our clients. Verve Homecare is committed to improving the quality of life of its clients and providing the best outcomes with a collaborative and empowering approach to homecare in the UK.

https://verve-homecare.co.uk/ (opens in new tab)

Company benefits

20 Days annual leave & bank holidays Day off for birthday Pizza Friday Eye test Work Perks 25 % off new O2 contracts Psychotherapist Social Events Mintago, benefit platform provider Private health insurance Tech Scheme Staff Skills Academy

After this apprenticeship

Progression to remain within theorganistion snd role after completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

DAVIDSON TRAINING UK LIMITED

GEMMA BARR

gemmabarr@davidsontraining.com

07399586723

The reference code for this apprenticeship is VAC1000321057.

Apply now

Closes in 18 days (Friday 6 June 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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