Retail Operations Apprentice - CAMBRIDGE

ENERGAS LIMITED

Cambridge (CB25 9QR)

Closes in 11 days (Friday 30 May 2025 at 11:59pm)

Posted on 16 May 2025

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Summary

We are looking for a Retail Operations Apprentice to learn alongside the Branch Operations Manager to plan, direct and coordinate the operations of the depot in a safe, efficient and cost effective manner. This programme offers the opportunity for both face-to-face and virtual training to learn the skills and knowledge required for the role.

Wage

£20,000 a year

Check minimum wage rates (opens in new tab)

Training course
Team leader (level 3)
Hours
This role is site based 5 days a week with 20% (1 day) off the job training delivered at the workplace, Work Shifts - To be confirmed

35 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an Apprentice with us you’ll be fully supported to achieve a nationally recognised qualification by the end of apprenticeship with Energas (Air Liquide). You will attend college which is funded by the business and the remainder of the time you will be fully supported by an experienced member of the team, learning all about how we deliver outstanding service, making you an expert in your field. We’ll also assign you a buddy and assessor to guide you through your day-to-day tasks.

What you will be doing:

  • Keeping the customer at the heart of everything that you do
  • Deliver exceptional customer experience, with a passion and enthusiasm for driving to improve customer satisfaction wherever possible
  • Help to coordinate activities of the depot concerned with production, sales, or distribution of products
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
  • Shadow staff management, preparing work schedules and assigning specific duties
  • Drive employee engagement. Lead and develop staff and create a “One Team” atmosphere
  • Provide assistance to the sales manager and sales team to help them achieve the Company’s sales and profit targets
  • Monitor the safekeeping of cash on the premises, with regards to cash sales the cash book balances at all times

Where you'll work

16 Pembroke Avenue
Waterbeach
Cambridge
CB25 9QR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BIRMINGHAM METROPOLITAN COLLEGE

Your training course

Team leader (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use resources to implement operational and team plans.
  • Use tools to organise, prioritise and allocate daily and weekly work activities.
  • Able to collate and interpret data and information and create reports.
  • Identify and support the development of the team through informal coaching and continuous professional development.
  • Use information and problem-solving techniques to provide solutions and influence the decision-making process.
  • Use digital tools for planning and project management to monitor project progress, taking corrective action to deliver against the project plan.
  • Review work processes to identify opportunities to improve performance and for continuous improvement.
  • Use technology and software to produce documentation, such as spreadsheets and presentation packages to communicate information.
  • Manage individual or team performance by setting objectives, monitoring progress, and providing clear guidance and feedback.
  • Manage others through change by identifying challenges and the activities to resolve them.
  • Interpret organisational strategy and communicate how this impacts others.
  • Interpret and apply regulation and legislation, share best practices, and advise stakeholders on their application.
  • Communicate information through different media, such as face-to-face meetings, emails, reports, and presentations to enable key stakeholders to understand what is required.
  • Collaborate with stakeholders in the organisation to ensure the delivery of operational goals.
  • Manage and maintain relationships with a diverse workforce and stakeholders.
  • Negotiate with and challenge stakeholders to manage change and reduce conflict.
  • Interpret policy and support the delivery of equity, diversity and inclusion in the workplace and monitor their impact on their team.
  • Identify future changes in the sector such as technology advances that may impact their organisation.
  • Monitor the use of technology and the potential to reduce energy consumption through their optimisation in day-to-day tasks, such as reducing the use of paper and switching off items when not in use.
  • Use resources to implement operational and team plans.
  • Use tools to organise, prioritise and allocate daily and weekly work activities.
  • Able to collate and interpret data and information and create reports.
  • Identify and support the development of the team through informal coaching and continuous professional development.
  • Use information and problem-solving techniques to provide solutions and influence the decision-making process.
  • Use digital tools for planning and project management to monitor project progress, taking corrective action to deliver against the project plan.
  • Review work processes to identify opportunities to improve performance and for continuous improvement.
  • Use technology and software to produce documentation, such as spreadsheets and presentation packages to communicate information.
  • Manage individual or team performance by setting objectives, monitoring progress, and providing clear guidance and feedback.
  • Manage others through change by identifying challenges and the activities to resolve them.
  • Interpret organisational strategy and communicate how this impacts others.
  • Interpret and apply regulation and legislation, share best practices, and advise stakeholders on their application.
  • Communicate information through different media, such as face-to-face meetings, emails, reports, and presentations to enable key stakeholders to understand what is required.
  • Collaborate with stakeholders in the organisation to ensure the delivery of operational goals.
  • Manage and maintain relationships with a diverse workforce and stakeholders.
  • Negotiate with and challenge stakeholders to manage change and reduce conflict.
  • Interpret policy and support the delivery of equity, diversity and inclusion in the workplace and monitor their impact on their team.
  • Identify future changes in the sector such as technology advances that may impact their organisation.
  • Monitor the use of technology and the potential to reduce energy consumption through their optimisation in day-to-day tasks, such as reducing the use of paper and switching off items when not in use.

Your training plan

  • The successful apprentice will complete a full Level 3 Team Leader / Supervisor Apprenticeship Standard’
  • The training will be delivered by Birmingham Metropolitan College on a flexible day release delivery model

Requirements

Essential qualifications

Other in:

  • any subject (grade 4/C or above)
  • any subject (grade 4/C or above)
  • any subject (grade 4/C or above)
  • English (grade 4/C or above)
  • Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Problem solving skills
  • Analytical skills
  • Logical
  • Team working
  • Proactive
  • Resilient
  • Receptive to feedback

Other requirements

*** If you are successfully shortlisted for this apprenticeship you will be invited to attend an Assessment day hosted by Air Liquide at Alpha Tower in Birmingham on WEDNESDAY 30TH JULY 2025 . Please note travel expenses for attending the Assessment day will be reimbursed by Air Liquide ***

About this company

About Energas Ltd – Part of the Air Liquide Group Energas Ltd, part of the global Air Liquide Group, is a leading UK supplier of industrial gases, welding equipment, and engineering solutions. With over 60 years of experience, we serve customers across manufacturing, fabrication, engineering, construction, and energy sectors. Headquartered in Hull, Energas operates through a national network of 15 Regional Service & Supply Centres and 8 gas manufacturing facilities, ensuring fast and reliable local service. Backed by Air Liquide’s global strength and innovation, we combine the flexibility of a local provider with world-class resources and technology. We supply a wide range of products including industrial gases (oxygen, nitrogen, argon, CO₂), ARCAL™ shielding gases, LASAL™ laser gases, and LPG for industrial and domestic use. Through our Engweld brand, we also provide high-quality welding equipment, PPE, consumables, and technical support. Energas goes beyond supply — we offer specialist services such as welding procedure development, process optimisation, and testing. Our Fabrication Excellence team works closely with customers to enhance performance, reduce costs, and improve quality. We are proud members of The Welding Institute (TWI), giving us access to leading-edge welding research and training. We also support future industry talent through initiatives like our Student Support Scheme. At Energas, safety, quality, and environmental responsibility are at the heart of everything we do. We are ISO 9001 certified and committed to continuous improvement in all areas of our business. Joining Energas means being part of a dynamic, supportive team with the backing of a global leader. We offer opportunities for development and a chance to make a real impact in the industries we serve.

https://www.airliquide.com/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • Potential for full time employment and further training / progression for the right candidate

Ask a question

The contact for this apprenticeship is:

BIRMINGHAM METROPOLITAN COLLEGE

BMet Recruitment Team

recruitment@bmet.ac.uk

0121 362 1122

The reference code for this apprenticeship is VAC1000320996.

Apply now

Closes in 11 days (Friday 30 May 2025 at 11:59pm)

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