Sales administrator apprenticeship in a growing distribution Company in Shirley, Solihull

Summary

This is a fantastic opportunity to join a growing international distributor of scooters and associated products as a Sales administrator. You will be based in the Solihull distribution centre in Shirley, and this is a fantastic opportunity to begin a rewarding career which may eventually lead into management.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

20 days holiday (+UK bank holidays).

Training course

Business administrator (level 3)

Hours

Monday - Friday, 08:30 - 16:00 or Monday - Friday, 09:00 - 16:30.

37 hours 30 minutes a week

Start date

Monday 2 June 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Customer service, answer, screen and transfer inbound calls
Account management of existing customers, maintaining excellent customer relations
Sales invoicing
Processing and uploading documents onto the company systems
General office duties and administration
Providing administrative support to the Management team
Performing data entry duties with regards to customer orders, invoicing, despatch etc.

Where you'll work

UNIT 28
MONKSPATH BUSINESS PARK HIGH
SHIRLEY
SOLIHULL
B90 4NZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a project, a portfolio of evidence and discussion to gain a level 3 Business administrator apprenticeship. You may also study level 2 functional skills maths and/or English.

Requirements

Essential qualifications

GCSE in:

Minimum of 5 GCSE's including Maths & English (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Accuracy
Time Management Skills
Data Entry Skills

Other requirements

Vacancy may close early dependant on number of applications received.

About this company

An exciting opportunity for someone who is looking to build a long term multi skilled career with the potential of leading towards a management role within a fast-growing worldwide company. The new role of an Apprentice Sales Administrator is designed to allow growth in a fast growing and friendly Distribution business. Working with the Office Managers, you will provide invaluable support to them in the day to day running of customer accounts and general office operations.

https://onecalldistribution.co.uk/ (opens in new tab)

After this apprenticeship

Progression into permanent position with the possibility of further training in management and possible management qualifications.

Ask a question

The contact for this apprenticeship is:

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

Elaine Reeves

Elaine.Reeves@solihull.ac.uk

01216787000

The reference code for this apprenticeship is VAC1000320983.

Apply now

Closes in 13 days (Saturday 31 May 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents