Business Administration Apprentice

Summary

This is a great opportunity to gain hands-on experience in a purpose-driven organisation, while developing essential skills in organisation, communication, and digital tools. You’ll work as part of a friendly and supportive team, contributing to our mission of making technology accessible to all.

Wage

£15,311.40 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday- Friday 9am- 5pm

39 hours a week

Start date

Monday 23 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will support the day-to-day operations of our digital inclusion projects through a variety of administrative tasks. Your responsibilities will include managing diaries, booking meetings and events, supporting learner communications, and keeping internal systems organised and up to date
Main Duties:

· Diary management

· Event and meeting coordination

· General administration

· Learner and volunteer support

· Communication and enquiries

· Document preparation

· Maintaining documents

· Assisting the office manager

Where you'll work

17 Gravel Walks
Oldham
OL4 1JY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THE OLDHAM COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Off the job training will take place at Oldham College one day a week

Requirements

Essential qualifications

GCSE in:

English and Maths (grade Grade 4-9 (A*-C) essential)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience

About this company

Inclusive Bytes CIC is a community-focused, not-for-profit organisation dedicated to improving digital inclusion and creating accessible pathways into the tech industry. We provide hands-on work experience, digital skills training, and tech support services — all delivered with the help of students, volunteers, and young people seeking meaningful development opportunities.

https://inclusivebytes.org/ (opens in new tab)

After this apprenticeship

Full time employment for the right candidate

Ask a question

The contact for this apprenticeship is:

THE OLDHAM COLLEGE

Deborah Wynn

deborah.wynn@oldham.ac.uk

01617853586

The reference code for this apprenticeship is VAC1000320711.

Apply now

Closes on Friday 20 June 2025

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