Apprentice Pharmacy Services Assistant - Level 2

Hill Top Pharmacy

Oldbury (B68 9EX)

Closes in 12 days (Wednesday 28 May 2025 at 11:59pm)

Posted on 15 May 2025

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Summary

A Pharmacy Services Assistant apprenticeship is a great opportunity for anyone interested in healthcare to gain practical experience while earning a qualification. With structured training and real workplace experience, this apprenticeship provides a strong foundation for future career progression within the NHS and community pharmacy settings.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Pharmacy services assistant (level 2)
Hours
Opening times: Monday - Friday 9am - 6pm Sat - 10am - 1pm (Hours to be agreed - a minimum of 30 are expected)

30 hours a week

Start date

Monday 9 June 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Job Description
As a Pharmacy Services Assistant Apprentice, you will work under the supervision of a registered pharmacist and support the team in the day-to-day running of the pharmacy. You’ll gain practical experience while studying towards a nationally recognised Level 2 qualification, learning to deliver safe, effective, and compassionate care to patients.


Key Responsibilities
Assist in the preparation and assembly of prescriptions under the supervision of a pharmacist.
Provide a high standard of customer service to patients and members of the public.
Support the sale of over-the-counter medicines and provide information on minor ailments.
Maintain stock levels and ensure correct storage of medicines and products.
Receive and store pharmaceutical deliveries safely and securely.
Handle confidential patient information with professionalism and in line with GDPR.
Maintain cleanliness and hygiene standards in the pharmacy.
Help with pharmacy administrative tasks as required.

What You’ll Learn
Dispensing procedures and pharmaceutical calculations.
Pharmacy law, ethics, and health & safety.
Communication and customer service within a healthcare setting.
Medicines classification and storage.
The role of pharmacy in the NHS and wider healthcare system.

Apprenticeship Details
Duration: Typically 12–15 months
Training provided by an approved apprenticeship training provider
On-the-job training combined with regular study sessions
End-point assessment required for successful completion

Essential Skills & Personal Qualities
Good communication and interpersonal skills
Reliable, punctual, and well-organised
Willing to learn and take instruction
Friendly, approachable, and professional
Able to work as part of a team
Basic IT skills

Where you'll work

1 Pottery Road
Oldbury
B68 9EX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HALESOWEN COLLEGE

Your training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Your training plan

Level 2 Pharmacy Services Assistant apprenticeship standard, including Functional Skills in English and maths if required.

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Other requirements

When applying for a Pharmacy Level 2 apprenticeship, it's important to consider your interest in healthcare and your willingness to work in a fast-paced, detail-oriented environment. You should be prepared to learn both on the job and through structured training, often requiring good communication, organization, and basic maths skills.

About this company

Hill Top Pharmacy, located at 1 Pottery Road in Oldbury, West Midlands, has been a cornerstone of the local community for over 70 years. This independent pharmacy offers a wide range of services, including NHS and private prescription dispensing, free prescription collection and delivery, emergency contraception, flu vaccinations, and various health screenings such as allergy and diabetic checks. They also provide a private consultation room for confidential discussions and support.

After this apprenticeship

Completing a Level 2 Pharmacy Services Assistant apprenticeship at Hilltop Pharmacy in Oldbury can serve as a strong foundation for a rewarding career in pharmacy. This apprenticeship equips you with essential skills and knowledge to support the delivery of pharmacy services under the supervision of a pharmacist or pharmacy technician.

Pharmacy Technician (Level 3): After gaining experience as a pharmacy assistant, you can pursue a Level 3 Pharmacy Technician apprenticeship. This role involves more advanced responsibilities, including preparing and supplying medicines, and requires registration with the General Pharmaceutical Council (GPhC).

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Tess Harris

tessharris@halesowen.ac.uk

01216027777

The reference code for this apprenticeship is VAC1000320637.

Apply now

Closes in 12 days (Wednesday 28 May 2025 at 11:59pm)

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