Business Administration Apprentice - Oldbury – Find an apprenticeship

Summary

We are looking for someone to join the team at Oldbury Nova Training. You will be the first person the learners and visitors see when they come into the centre. If you are bright enthusiastic and good with people, this is a great opportunity to gain experience and training in a busy office environment.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

£7.55 per hr

Training course

Business administrator (level 3)

Hours

Monday to Friday 8.30-4.30pm 30 mins lunch.

37 hours 30 minutes a week

Start date

Friday 30 May 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Meet and greet visitors to the company in a friendly, courteous and professional manner, ensuring they are directed to their correct destination
Answer all incoming telephone calls in a professional manner, direct calls to the correct destination
Take messages when appropriate and ensure they are delivered without delay
Open appropriate incoming mail and distribute all mail to relevant
departments each morning
Distribute all internal post to correct departments without delay,
prepare outgoing mail each day
Ensure all required stationary is ordered on the 25th of each month including other items e.g – toilet rolls, hand towels, tea, coffee, milk etc.
Ensure all relevant letters pertaining to learners are sent out on the day requested e.g – attendance, open days, disciplinary, moving on and general information
Ensure that positive progression paperwork is chased up and
forwarded to the F/L senior administrator on the day that it is received and the learner file updated accordingly
Prepare learner start dates and accompanying learner start letters
Contact learner placement to confirm weekly attendance and update
Ensure all non-attendance is chased up and contact logs updated by 10:00am every day
Ensure session registers are ready on a daily basis for each tutor
Ensure the bursary payment spread sheet is sent to the accounts
department at the end of each week
Ensure all new starts are accurately inputted onto the PICs system
Ensure all review dates and attendance are inputted onto the PICs system for each student
Ensure all audits are carried out on learner files within the required timeframe and appropriate staff informed as to any anomalies that require correction
To ensure that all learners, staff and visitors have signed in and
records are filed away at the end of each day
Undertake general copying, typing and filing duties
To ensure that a sufficient stock of stationery is kept on site and that
staff sign for any items taken out of the stationery cupboard
Prepare induction packs for the Study Programme as instructed,
ensuring that timescales are met
Co-ordination of room booking system at the Willenhall centre
Maintain supply of Study Programme documentation

Where you'll work

37 Church St, Oldbury
B69 3AG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

STAFF SELECT LTD

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Functional Skills Level 2 maths and English if required
Business Adminstration Level 3
No day release is required all training is completed on the job

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)

Desirable qualifications

GCSE or equivalent in:

Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Administrative skills

Other requirements

If you do not have a grade 4 in Maths and English, Functional skills upto level 2 will need to be completed

About this company

Nova was established as a Private Training Provider in September 1992 and celebrated its 25th anniversary in 2017. We are part of the recruitment agency Staff Select Ltd. Over the years Nova has operated a number of youth and adult training programmes and also delivered employer led programmes and qualifications such as NVQ's and Apprenticeships. Our Head Office has always remained in Willenhall Town Centre (within Walsall Local Authority). Historically we have delivered training programmes across all four Black Country Local Authorities. In 2001 we opened our first centre outside the Black Country, setting up a motor vehicle workshop in Telford.

https://novatraining.co.uk/about-us (opens in new tab)

Company benefits

Compressed Hours working available

After this apprenticeship

A chance for a Full time position if business needs allow

Ask a question

The contact for this apprenticeship is:

STAFF SELECT LTD

Carolyn Marson

Carolyn.marson@novatraining.co.uk

07534486764

The reference code for this apprenticeship is VAC1000320512.

Apply now

Closes in 11 days (Thursday 29 May 2025 at 11:59pm)

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Business Administration Apprentice - Oldbury

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