Office Administrator apprentice

TPT FIRE PROJECTS LTD

BASINGSTOKE (RG24 8PE)

Closes on Tuesday 1 July 2025

Posted on 14 May 2025


Summary

We are looking for an office administrator to join us at TPT Fire. As part of your position you will be monitoring and controlling stationery and sprinkler stock levels ordering when needed.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm

35 hours a week

Start date

Wednesday 2 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties would encompass the following: 

  • Sorting and distributing daily post
  • Purchasing duties - Ordering materials, plant, and access equipment for jobs from suppliers
  • Supporting engineers/contract department
  • Booking deliveries into sites
  • Answering and forwarding phone calls
  • Monitoring mailboxes
  • Greeting visitors
  • Accepting deliveries

Where you'll work

AVOCET HOUSE
AVIARY COURT
WADE ROAD
BASINGSTOKE
RG24 8PE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BASINGSTOKE COLLEGE OF TECHNOLOGY

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard:

  • Training will take place at work TPT Fire Projects Ltd, Avocet House, Aviary Court, Wade Road, Basingstoke, Hampshire, RG24 8PE
  • The apprentice will have monthly meetings with their business trainer where they will be assessed through both practical training and assessment at work

More training information

The apprentice will have monthly meetings with their business trainer where they will be assessed through both practical training and assessment at work.

The final End Point Assessment (EPA) consists of three elements, which link directly to the knowledge, skills, and behaviours of the standard.

  • Knowledge test
  • A multiple-choice test
  • Portfolio-based interview

During the apprenticeship, the learner will produce a portfolio of evidence which will be submitted to the independent end point assessor to plan and carry out a competency-based interview.  The portfolio of evidence provides a structure for this conversation
Project presentation.

From month 9 of the apprenticeship, the learner will produce a project around improving a process or operating practice within the workplace. 

They will present this evidence to the independent end-point assessor, demonstrating how they approached the task and implemented the results.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 (C))
  • Maths (grade 4 (C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Team working
  • Initiative

About this company

Construction – Fire Sprinker Installation

https://www.tpt-fire.co.uk/ (opens in new tab)

After this apprenticeship

  • This apprenticeship can lead to further career opportunities such as management or senior support roles

Ask a question

The contact for this apprenticeship is:

BASINGSTOKE COLLEGE OF TECHNOLOGY

Charlene

charlene.duplock@bcot.ac.uk

The reference code for this apprenticeship is VAC1000320412.

Apply now

Closes on Tuesday 1 July 2025

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