Payroll Assistant ( Full-time Apprenticeship )
FINLING ASSOCIATES LIMITED
London, LONDON
Closes on Wednesday 20 August 2025
Posted on 29 May 2025
Contents
Summary
When you join Finling, you become part of a team delivering ingenious accounting for ambitious entrepreneurs. You join a team that really cares about your early career and will enable you to learn and grow as a payroll professional. We support your journey to qualification on a fully structured (and paid for) apprenticeship programme.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Payroll administrator (level 3)
- Hours
-
Monday to Friday - 8 hour day with 1/2 hour lunch break, core hours 10am - 4pm.
40 hours a week
- Start date
-
Tuesday 9 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Input of new joiner data
- Assisting in the preparation of monthly payrolls, with your work being supervised by our experienced payroll executive
- Liaising with clients to ensure that their payroll changes are processed promptly and correctly, responding to queries and providing information to clients, supported by our payroll executive
- Assisting in the set up of new payrolls, for example, by inputting or importing bulk data
- Working on other payroll-related tasks, as your skills and experience develop
Where you'll work
This apprenticeship is available in these locations:
- City of London Adult Skills and Education, Guildhall, London, EC2Y 2EJ
- 2 PRINTER'S YARD, 90A THE BROADWAY, LONDON, SW19 1RD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
COMMON COUNCIL OF THE CITY OF LONDON
Your training course
Payroll administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- gather, analyse and process payroll data and information
- resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
- deal with complaints, following processes and escalating complex situations
- meet client or customer needs in line with service level agreements
- provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
- adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
- select appropriate media for communication etc recognising the advantages and risks related to each method
- escalate concerns relating to deadlines in a timely manner, suggesting solutions
- use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
- Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
- develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
- use computerised payroll software and spreadsheet packages such as MS Excel
- use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
- gather, analyse and process payroll data and information
- resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
- deal with complaints, following processes and escalating complex situations
- meet client or customer needs in line with service level agreements
- provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
- adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
- select appropriate media for communication etc recognising the advantages and risks related to each method
- escalate concerns relating to deadlines in a timely manner, suggesting solutions
- use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
- Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
- develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
- use computerised payroll software and spreadsheet packages such as MS Excel
- use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
Your training plan
The training will take place in person in the City of London on a Thursday afternoon. Thursday morning will be used for studying.
Requirements
Essential qualifications
GCSE in:
- English (grade 6-9)
- Maths (grade 6-9)
A Level in:
- Business / Maths or similar (grade A* - C)
- Business or similar (grade A* - C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Number skills
- Team working
About this company
Finling are an independent accounting firm working with a range of fast-growing businesses across the IT, Real Estate and B2B sectors by providing our clients with a fully operational finance team. Our culture is to work collaboratively and supportively with each other; we respect our clients and like them to feel that we are their own finance team; our style is calm, thoughtful and well organised; we have a diverse group of staff, and clients based all over the country and abroad.
http://www.finling.co.uk (opens in new tab)
Company benefits
Private health care Group life insurance Crititical health insurance Income protection Additional work from home days
After this apprenticeship
A Level 3 Payroll Administrator apprenticeship typically leads to positions like Payroll Administrator, Payroll Assistant, Payroll Officer, or Payroll Clerk. It can also provide pathways to more senior roles such as Team Leader, Supervisor, or Manager within payroll, or related roles in HR, Finance, or Pensions.
Ask a question
The contact for this apprenticeship is:
FINLING ASSOCIATES LIMITED
Melanie Lucas
melanie.lucas@finling.net
The reference code for this apprenticeship is VAC1000320368.
Apply now
Closes on Wednesday 20 August 2025
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