Business Administration Apprentice

Summary

We are looking to recruit two Administrators to join our very busy and growing business. A varied role with plenty of opportunity to progress within the company. You will study towards your Level 3 Business Administration Apprenticeship Qualification.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Regular pay reviews

Training course

Business administrator (level 3)

Hours

8.30am - 5.00pm (Monday - Friday)

37 hours 30 minutes a week

Start date

Monday 9 June 2025

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties include but will not be limited to:

Maintain accurate records of supplier activities and Member’s interactions
Manage the accounts administration process, including invoice processing and credit control
Coordinate with the data team and buying teams to ensure timely follow-ups with suppliers
Handle inquiries from suppliers and provide exceptional customer service
Assisting the general office with administration duties
Inbound and outbound telephone calls and emails as required

Where you'll work

FENCE HOUSE
FENCE AVENUE
MACCLESFIELD
SK10 1LT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

MACCLESFIELD COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.

This apprenticeship is all workplace delivery meaning there is no day release to Macclesfield College.

Requirements

Essential qualifications

GCSE in:

English (grade 4/C+)
Maths (grade 4/C+)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Analytical skills
Logical
Good work ethic

About this company

Established in 1991, Caterforce represents nine independent, foodservice wholesalers. Our collective strength means we can source the best products at the right price for our members. Serving England, Scotland, Wales, and Ireland, our members are dedicated to providing exceptional service, consistent quality, and superb value to their customers. • Foodservice Wholesalers our nine members are second and third generation family run businesses with loyal customers. • 46,000 customers including restaurants, pubs, cafes as well as schools and care homes across the UK and Ireland. • £800m group turnover our collective strength means we can source the best products at the best price.

https://www.caterforce.co.uk/about-us/ (opens in new tab)

After this apprenticeship

After completion of your apprenticeship, you will potentially have the opportunity to progress onto full-time positions within the business.

Ask a question

The contact for this apprenticeship is:

MACCLESFIELD COLLEGE

Maxim Business Training

apprenticeshiprecruitment@macclesfield.ac.uk

01625410000

The reference code for this apprenticeship is VAC1000320355.

Apply now

Closes in 19 days (Tuesday 3 June 2025 at 11:59pm)

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