Administration Assistant Apprentice

Summary

Would you like to work for one of the top 3 best rated recruitment agencies in Nottingham? Would you thrive working for an award-winning SME and family business? Then please keep reading! Due to an exciting period of well-earned growth, we’re offering a trainee opportunity to commence their career in the Business Administration field.

Wage

£15,600 a year

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday - Friday, 09:00 - 17:30.

37 hours 30 minutes a week

Start date

Wednesday 10 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Day to day duties will include:

SOURCING, PROFILING & QUALIFYING CANDIDATES:

Answer phone, handle call or signpost as appropriate (3 Ring Rule)
Pre-screen speculative candidate calls from Tech candidates, or for other divisions if division specialist unavailable
Conduct face-to-face and video Registration Interviews with candidates to profile and qualify
Hold self-accountable to establish ‘6 Essential Qualifying Questions’ for all candidate’s sourced
Utilise external job boards and LinkedIn to ‘Search’ for desired skillsets within Tech division
Conduct regular ‘Base Updates’ to maintain and develop talent pool - requalify candidates to broaden matching potential
Write and compile weekly advertisements, monitor effectiveness with Manager
Handle candidate interview feedback in absence of Recruitment Consultant

LEAD GENERATION:

Utilise Registration Interviews and Ad/Speculative response to monitor competitor activity and gather leads in line with target
Ascertain leads cross-divisionally - e.g. candidates who have temped through competitors
Gather market insight from candidates (organisations opening offices/expanding, organisations moving to the area, redundancies)
Pass all unactioned leads to Business Development if outstanding/require action
Keep LinkedIn profile up to date and in line with company brand to represent the business/attract candidates and prospects

Where you'll work

ELDON CHAMBERS
WHEELER GATE
NOTTINGHAM
NG1 2NS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NOTTINGHAM COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard:

https://www.instituteforapprenticeships.org/apprenticeship- standards/business-administrator-v1-0

Functional Skills level 1/2
Please click on the link above for more information regarding End Point Assessment

Requirements

Essential qualifications

GCSE in:

English (grade 9-4)
Maths (grade 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

Candidate must be able to travel to the workplace according to working hours.

About this company

Express Recruitment are one of the leading Recruitment Agencies in Nottingham & Derby, covering the East Midlands. Our talented team hold almost 40 years’ experience providing both permanent and temporary recruitment solutions to a diverse range of clients. We appreciate all successful businesses are reliant upon a team of driven and resourceful individuals. Express Recruitment are committed to providing our valued clients with only the very highest standard of service, and this is reflected in the level of support available to all of our candidates. With the ever increasing demands of the commercial world, and the specialist skillsets required, we understand that expert and accurate job matching is essential. We choose to adapt the same detailed approach when recruiting for our own team, ensuring the Express Recruitment family have a genuine passion for what they do, and are committed to getting it right for their clients.

https://www.express-recruitment.co.uk/ (opens in new tab)

After this apprenticeship

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is: