Education Services Administrator - Apprentice
Spirit Health Group
LEICESTER (LE2 6UP)
Closes in 14 days (Friday 30 May 2025)
Posted on 13 May 2025
Contents
Summary
37.5 hours pw (including protected learning time). - Monday to Friday with occasional Saturday morning working. - Up to 39 days available leave (full time equivalent). Level 3 Apprenticeship in Business Administration. -Fabulous Employee Benefits Package. -Share Option Scheme, - Career Progression. - Work Life Balance. - Making a Difference.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday with occasional Saturday morning working, exact working hours TBC
37 hours 30 minutes a week
- Start date
-
Tuesday 1 July 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You’ll play an important role in helping patients and supporting our clinical education team. You will:
- Communicate with patients and carers by phone and email
- Organise and coordinate health education sessions
- Help people choose the right course for their needs
- Manage referrals and maintain accurate patient records
- Work with healthcare professionals and other teams to ensure things run smoothly
No two days are the same - you’ll gain real-world experience in administration, healthcare services, and patient care.
A full job description is available.
Where you'll work
SPIRIT HOUSE
1A SAFFRON WAY
LEICESTER
LE2 6UP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
APPRENTICE TEAM LTD
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3.
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
- Patience
About this company
Spirit Health Group is a fabulous place to work. We’re a fast-growing family of healthcare companies, driven by a shared passion for making a difference. Our unique approach sets us apart and we only employ people who embrace and encourage change. We innovate. We simplify. We inspire. We look at things from a new perspective, and we genuinely care about patients and our people. Everything we do is guided by our core values: Brilliance, Vigour, and Family. That's how we roll. They guide how we work, grow, and succeed together. Thanks to our exceptional people and culture, we’ve earned recognition from Best Companies every year since 2021 – a testament to the incredible environment we work in.
After this apprenticeship
Varying roles within the team to include Educator.
Ask a question
The contact for this apprenticeship is:
Spirit Health Group
People Team
hr@spirit-health.com
The reference code for this apprenticeship is VAC1000320230.
Apply now
Closes in 14 days (Friday 30 May 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.