Sales Administrator Apprentice

Summary

We are looking for a proactive and detail-oriented Sales Administrator to join our dynamic team. This role is perfect for someone looking to take their first step into account management, providing valuable support to our Account Managers and coordinating our print accounts.

Wage

£20,500 a year

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Bonus Scheme

Training course

Business administrator (level 3)

Hours

Monday - Friday 9am - 5.30pm 60-mins unpaid lunch

37 hours 30 minutes a week

Start date

Monday 9 June 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You’ll be key in assisting with administrative tasks across the sales process and ensuring seamless communication between clients and internal teams. This is an excellent opportunity to gain experience in a fast-paced, client-focused environment while learning and growing in the account management sector.

Key Responsibilities:

Support Account Managers/Marketing in coordinating day-to-day client communications and administrative tasks
Assist with the preparation and coordination of client presentations, proposals and reports
Maintain accurate records of client interactions and sales activities in CRM systems
Coordinate PSE’s print-only accounts
Working with the PSE internal teams, assist in the preparation of client invoicing and order processing
Provide support in coordinating project timelines and delivery schedules to ensure deadlines are met
Contribute to the creation of sales reports and assist in analysing key performance indicators
Work closely with the Account Managers and other team members to ensure that projects are executed efficiently and meet client expectations
Provide regular updates on the status of projects and flag any potential issues or delays to the Account Manager/Account Director

Where you'll work

10 ROMAN WAY BUSINESS CENTRE
BERRY HILL INDUSTRIAL ESTATE
DROITWICH
WR9 9AJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).

You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

Additional training for functional skills in English and Maths will be undertaken if needed.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administrator Level 3 qualification.

There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.

Requirements

Essential qualifications

GCSE in:

English (grade 4-9)
Maths (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Team working
Interest in Direct Marketing
Computer literate
Positive attitude
Self-motivating
Eager to learn and develop

Other requirements

Apprentice is required in the office 5 days, good travel links to the office. This vacancy could close sooner if a suitable candidate is found.

About this company

PSE is a specialist Direct Mail agency with nearly three decades of experience helping some of the UK’s fastest-growing brands drive results through intelligent, creative, and data-led campaigns. From insight and strategy to production and performance analysis, we deliver a full-service approach that’s proven to boost ROI.

http://www.pse.agency (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

This role is working supporting the Account Management Team and so there would be growth and development options there. Also potential in New Business teams.

Ask a question

The contact for this apprenticeship is:

HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED

Emily Jackson

emily.jackson@hwgta.org

01905330732

The reference code for this apprenticeship is VAC1000320030.

Apply now

Closes in 13 days (Monday 26 May 2025 at 11:59pm)

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