Apprentice Business Administrator

Summary

An exciting opportunity to begin a career with Peterson (UK) Limited - an independent global logistics provider and consultancy partner - working at our office in Great Yarmouth. You will be trained in all aspects of day-to-day operations of the business and provide general administration support.

Wage

£15,704 to £25,396.80, depending on your age

National Minimum Wage

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Salary will be reviewed, dependent upon your performance and progress, following an initial period of six months.

Training course

Business administrator (level 3)

Hours

Monday to Friday 8am - 4.30pm

40 hours a week

Start date

Monday 14 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

· Assist and provide administrative support in the area of responsibility.

· Assist accurately & Timely collation of client operational meeting packs, utilising business systems.

· Obtain data from internal/external sources to populate internal/external operational Key Performance Indicators.

· Assist in arranging client meetings in attendees’ diaries & meeting room/location booking.

· Record & report on all timesheets for the area of responsibility.

· Accurately & Timely Coding & Inputting supplier invoices into business system.

· Manage & accurately create all purchase order/contract call off requests within correct timescales.

· Maintain accurate record keeping related to internal metrics as advised by Operations Manager.

· Identify process improvements to increase the effectiveness of the area of responsibility.

· Comply with all Work Instructions, Policies & Procedures.

· Comply with all safe working practices & raise any concerns in order to protect the environment &/or health & safety of all colleagues/visitors.

· Comply with Level 1 HSE Employee Responsibility & Accountability.

· Comply with Level 1 of Values & Behaviours.

Where you'll work

Bressay House
88 South Denes Road
Great Yarmouth
Norfolk
NR30 3PR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

EAST COAST COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Workplace training and learning, together with 1 day a week college attendance at our Lowestoft Campus. This could be replaced with online learning from August 2025.

You will work towards gaining a Level 3 Business Administrator Apprenticeship Standard.

More training information

The entry requirements for this apprenticeship are GCSE grade 4 or Level 2 Functional Skills in English and Mathematics.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Mathematics (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience
Reliable
Enthusiastic
Knowledge of Microsoft Office
Resilient

About this company

Peterson has been helping to build a better world for many decades. From our roots in agriculture, we have grown to become a trustworthy global partner for logistics, advisory, technology, and training. Providing a comprehensive range of quality services to customers in over 80 countries

https://www.onepeterson.com/ (opens in new tab)

After this apprenticeship

Upon successful completion of your apprenticeship, the right candidate may continue employment with us.

Ask a question

The contact for this apprenticeship is:

EAST COAST COLLEGE

Katie Forman

Kforman@onepeterson.com

The reference code for this apprenticeship is VAC1000320015.

Apply now

Closes on Monday 30 June 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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