Level 3 HR Support Apprentice

Summary

We are looking for an Apprentice to join the HR function, supporting with the day-to-day transactional administration tasks as well as handling the day-to-day queries and providing first-line HR advice. This is a fantastic opportunity for someone who wishes to pursue a career in Human Resources.

Wage

£15,311.40 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

HR support (level 3)

Hours

Monday to Friday, 08:30-17:00, including a 30 minute unpaid lunch break.

39 hours a week

Start date

Monday 1 September 2025

Duration

1 year 8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Handling the day-to-day queries from employees and managers and providing HR advice using a best practice approach
Processing a range of HR transactional administrative tasks, from recruitment to retirement
Using a range of HR systems to keep accurate and up-to-date records at all times
Preparation of reports for the wider business use, including payroll information
Planning and organising; induction, interviews, training, projects, engagement, townhalls, fleet, and travel

HR administration tasks include:

Reviewing the HR and Careers inbox, escalating any complex queries
Keep up to date with changes to internal policies, employment law, and legal risks to the business
Supporting Managers with note-taking for employee relations casework

Where you'll work

UNIT 4
BRADWOOD COURT
ST. CRISPIN WAY
HASLINGDEN
BB4 4PW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BLACKBURN COLLEGE

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

Training will take place at Blackburn College, once a week:

Blackburn College, Feilden Street, Blackburn, Lancashire, BB2 1LH

Requirements

Essential qualifications

GCSE in:

English Language (grade A-C / 9-4)
Mathematics (grade A-C / 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Problem solving skills
Office experience
Willingness to learn
Passion for people
Dedicated
Proactive mindset

About this company

Texecom is highly regarded as the leading security company by professional, commercial, residential and industrial clients around the world.

http://www.texe.com (opens in new tab)

Company benefits

You would be able to take advantage of the flexible hours policy and finish at 14:30 on Fridays, as long as you have worked 39 hours that week.

After this apprenticeship

A career in Human Resources.

Ask a question

The contact for this apprenticeship is:

BLACKBURN COLLEGE

Apprenticeships Team

apprenticeships@blackburn.ac.uk

01254 292500

The reference code for this apprenticeship is VAC1000320014.

Apply now

Closes on Friday 29 August 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents