Costing and Processing Administrator Apprentice

Summary

We have an exciting opportunity for a Business Administrator apprentice. You will work within our Processing Department, contacting suppliers, processing contracts, dealing with internal and external stakeholders, and answering incoming calls, making outbound calls, completing any admin duties, filing and scanning.

Wage

£14,560 a year

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Training course

Business administrator (level 3)

Hours

Monday - Friday 9.00am - 5.00pm.

35 hours a week

Start date

Sunday 1 June 2025

Duration

1 year 8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Your duties will include:

Using company data base and diary system
Admin tasks such as scanning contracts, surveys
Answering the telephone
Use of company intranet system
Ad hoc admin tasks
Working alongside other Processing staff to ensure best customer service given to customers, suppliers and contractors
Building relationships within team
Ensuring a professional service given
Being involved in all tasks listed in vacancy description
1-day a week will be set aside for coursework and additional training involved in apprenticeship

Where you'll work

BRITELITE HOUSE
BIRCHOLT ROAD
MAIDSTONE
ME15 9XY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

IPS INTERNATIONAL LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management. The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.

Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Team working
Driven
Calm under pressure
Reliable
Hard working
Motivated
Interpersonal Skills

Other requirements

Enrolment onto your apprenticeship programme is subject to prior attainment checks, and your Personal Learning Record will be reviewed upon successful appointment. We are also obligated to follow the guidelines around eligibility, set out by the government apprenticeship funding rules. NB: Please include minimum qualifications (GCSE Maths and English grades) in your apprenticeship application. Tailor your application to the vacancy, dedicating 1-2 paragraphs for each question to demonstrate interest in the role and the company. **If you are unsuccessful, you will be automatically added to our Talentpool list where future vacancies will be sent to you. If you would like to opt out of this mailing list please select unsubscribe in the email.**

About this company

For over 50 years it has been Britelite’s policy to be open and honest with every customer. That is why we offer our lowest price ‘first time – every time’ with no hidden extras, and why our price always includes VAT and fitting. We have installed literally hundreds of thousands of windows throughout the South East and we believe our Triple ‘A’ rated service is simply the finest available. The quality of our installations is consistently excellent; every single one of our fitters works towards the NVQ level 2 standard for the installation of windows and doors. We are proud to call them fine ambassadors for the company, who will treat you and your home with total respect.

http://www.britelite.co.uk (opens in new tab)

Company benefits

Use of local hotel spa and leisure facilities Online benefits platform Online GP Kitchen facilities Staff area Free parking Company sick pay scheme 28 days holiday including bank holidays

After this apprenticeship

Upon successful completion of the apprenticeship, there may be opportunities available within the business.

Ask a question

The contact for this apprenticeship is:

IPS INTERNATIONAL LIMITED

Mandy Rai

mandyrai@ips-international.com

01634298808

The reference code for this apprenticeship is VAC1000319931.

Apply now

Closes in 18 days (Friday 30 May 2025 at 11:59pm)

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