People Administrator Apprentice

Summary

This is a new additional role to support the team with administration tasks. As an apprentice we will give you the skills and knowledge to commence a career in people management

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Apprentice rate, based on age, rising to £24,242.40 on completion of apprenticeship

Training course

Business administrator (level 3)

Hours

Monday to Friday, to be arranged.

37 hours a week

Start date

Monday 9 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties and Responsibilities:

Support the collation and processing of accurate recording and effective maintenance of all types of employee records and documents. Handle confidential and sensitive information in line with Data protection guidelines. Maintaining electronic employee files, including filing, auditing, and report preparation
Assist with all payroll amendments to the system, ensuring accuracy of information
Become a key user of Cezanne and provide advice to users as needed. Ensure accurate recording of sickness information and all documentation is completed in a timely manner
Support compilation and development of individual training needs analysis documents
Support timely recruitment service to internal colleagues. Liaise with recruitment agencies/consultants. Carry out appropriate pre-employment checks
Raise purchase orders for approval on the finance system
Support the induction and onboarding of newly appointed and promoted colleagues. Produce name badges for new and promoted colleagues
Draft contracts of employment for approval, and record the flow of documentation in and out of the business.
Support Wellbeing initiatives, coordinate meetings and campaigns
Support various meetings with minute taking, including health and safety and employee forums

Generic Requirements for all colleagues

Contribute to the creation of a positive culture in line with Advance Northumberland values
Show commitment to equality and diversity in the workplace and ensure this is reflected in all activities
Ensure a safe working environment is promoted across the business
Contribute to the financial performance of the business, in line with role responsibilities
Undertake other reasonable duties as requested

Where you'll work

Reception Wansbeck Workspace Rotary Parkway
Ashington
Northumberland
NE63 8QZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CITY OF SUNDERLAND COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This apprenticeship is fully workplace based.

Requirements

Essential qualifications

GCSE in:

English (grade Grade 4-9 Or Equivalent)
Maths (grade Grade 4-9 Or Equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Non judgemental
Patience

About this company

Advance Northumberland is a diverse property investment & development business, delivering opportunities to improve prosperity, tackle inequalities and drive economic growth in support of Northumberland County Council. Whether its support for new and developing businesses, the remediation of challenging brownfield sites, building of large-scale manufacturing units, delivering new purpose-built offices, delivery of major town centre redevelopments, including complex retail developments, leisure facilities or the delivery of high-quality market sale and affordable housing it can all be found in this unique regeneration company.   We work collaboratively with stakeholders and partners, delivering positive physical and economic development.  Focusing on the needs and aspirations of the county, addressing economic, housing and infrastructure challenges whilst capitalising on Northumberland’s significant assets and opportunities. We deliver a comprehensive regeneration capability to improve the County’s economic prosperity regenerate communities, improve liveability and create a more connected and aspirational County.   In doing so, we will support a broader county-wide assets-based approach to promote economic growth and an improved quality of life for its communities. Building on the opportunities emerging from North of the Tyne and Borderlands initiatives to enhance its regeneration impact, taking its lead from Northumberland County Council, and working in collaboration with key partners.  Our People team supports the business with all things people related, from recruitment to development and engagement; we also manage all colleague benefits and payroll. We are a full service people team supporting our managers and colleagues to deliver for the business. OUR VALUES Our values are at the centre of our activities, linking to our vision to make Northumberland a wonderful place for people to live work and do business. • Dedication – passionate and tenacious about delivering for Northumberland. • Honesty – working to the highest standards of integrity and accountability. • Collaboration – deliver in partnership with Northumberland County Council and organisations across the public and private sectors. THE BENEFITS OF WORKING FOR US We care about our colleagues and their wellbeing and have been nationally recognised for this. Apart from the competitive salary, we also have fantastic benefits. We focus on our colleague’s health, wealth, and lifestyle. We like to think our benefits package is one of the best around!

After this apprenticeship

Full-time employment
Progression to further training

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