Business Administration Apprentice

Summary

The initial vacancy is for an Apprentice Administrator role with the potential for job progression upon successful completion of the apprenticeship programme. We have a proven track record of providing work related training and allowing employees to develop their own roles within the company.

Wage

£14,722.50 to £23,809.50, depending on your age

National Minimum Wage

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Training course

Business administrator (level 3)

Hours

Monday - Thursday, 8.30am - 5.00pm and Friday, 9.00am - 3.00pm. 30 minutes lunch daily.

37 hours 30 minutes a week

Start date

Tuesday 1 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Tasks will include but are not limited to:

Filing
Answering the phone
Directing calls
Producing quotes using Microsoft Word
Updating spreadsheets using Microsoft Excel
Inputting orders on Sage
Other general office duties

Where you'll work

UNIT 108-110 BRADLEY HALL TRADING E
BRADLEY LANE
STANDISH
WIGAN
WN6 0XQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WIGAN AND LEIGH COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard
This apprenticeship will be delivered by Wigan & Leigh College in the workplace

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Initiative
Patience

About this company

Osprey Healthcare is part of a group of Companies that offers a range of products designed to aid in different aspects of day to day life, such as Showering & Bathing, Toileting and Moving & Handling. We currently employ 21 members of staff here in Standish and another 20 based at our sister company in Oxfordshire. We are now looking to add to our dynamic, vibrant, social and outgoing team.

After this apprenticeship

Possible progression into a full time permanent role on successful completion of the apprenticeship

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