Business Administration Apprentice
N L WILLIAMS GROUP LTD
ST HELENS (WA9 3AT)
Closes on Friday 27 June 2025
Posted on 14 May 2025
Contents
Summary
We are seeking a motivated and organised individual to join our team as a Business Administration Apprentice. This is an excellent opportunity to gain hands-on experience in a busy industrial firm while working toward a nationally recognised qualification.
- Wage
-
£15,704 to £25,396.80, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 8.00am - 4.30pm (15 min morning break, 30 min lunch break).
40 hours a week
- Start date
-
Monday 7 July 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering phone calls and emails in a professional manner.
- Organising and filing job documentation and safety records.
- Assisting with scheduling, timesheets, and job tracking.
- Data entry and updating internal systems.
- Supporting purchasing and stock control processes.
- Managing the company’s online presence.
- Provide administrative support for goods in and goods out.
- Providing general administrative support to the office team.
Where you'll work
WESTSIDE INDUSTRIAL ESTATE
JACKSON STREET
ST HELENS
WA9 3AT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
ST HELENS COLLEGE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3 apprenticeship, including Maths & English functional skills (if required).
More training information
The apprenticeship will be delivered remotely in the workplace every calender month.
Requirements
Essential qualifications
GCSE in:
- English (grade Grade 4/C & Above)
- Maths (grade Grade 4/C & Above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
- Initiative
- Reliable and punctual
About this company
Industry leading shot blasting, industrial coating applicators, surface preparation specialists and underfoot safety products with over 50 years of experience.
After this apprenticeship
- Opportunity to progress within the role as the business grows.
Ask a question
The contact for this apprenticeship is:
ST HELENS COLLEGE
Carolyn Mason
CMMason@sthelens.ac.uk
01744623521
The reference code for this apprenticeship is VAC1000319664.
Apply now
Closes on Friday 27 June 2025
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