Business Admin Apprentice
HMAC VENTILATION SERVICES LLP
Basildon (SS15 6SD)
Closes in 21 days (Friday 30 May 2025 at 11:59pm)
Posted on 8 May 2025
Contents
Summary
The job role will include a close working relationship with colleagues and customers. You will need to show strong communication skills (both written and verbal) and adopt a positive approach to developing your skills. You’ll also be expected to show initiative, be able to manage tasks and your own time, and be able to problem-solve.
- Wage
-
£14,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Thursday
8.30am to 4.30pm
(1 hour lunch)
Friday
8.30am to 4.00pm
(1 hour lunch)
34 hours 30 minutes a week
- Start date
-
Tuesday 1 July 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- General day to day administration duties and support
- Data input within our software system and updating actions
- Dealing with customers enquiries over the telephone and via email correspondence
- Assisting with client quotations
- Helping to compile reports for clients
- Dealing with incoming deliveries
- Gaining a basic understanding of the industry requirements in which we operate and codes of practise which we adhere too
- Following Company Health & Safety, Environment & Quality Procedures
- Answer questions from inside and outside of the organisation, via telephone or email
- Produce documents such as reports, letters and invoices
- Manage IT systems such as databases, record information and produce data
- Maintain records and files and store confidential information appropriately
Where you'll work
18 Hornsby Square
Southfields Business Park
Basildon
SS15 6SD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
GINGER NUT MEDIA LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
More training information
Training will be provided by Ginger Nut Training. Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required. Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment. Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise.
To support learning, we utilize online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- IT skills
- Attention to detail
- Good working attitude
- Willingness to learn
- Email writing
About this company
We operate in the building maintenance sector. We started trading in 2018, after having previously worked for Guardian Water treatment for 10 years. We currently have 10 engineering staff along with countless subcontractors. Our Main business is Ventilation Cleaning, Kitchen extract cleaning and fire damper testing, although many different off shoots come from this.
After this apprenticeship
We are open to reviewing your role once the apprenticeship has been completed and may consider you for a permanent role.
Ask a question
The contact for this apprenticeship is:
GINGER NUT MEDIA LIMITED
Peter McCabe
peter@hmacvs.co.uk
01268 206188
The reference code for this apprenticeship is VAC1000319594.
Apply now
Closes in 21 days (Friday 30 May 2025 at 11:59pm)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.