Apprentice Information and Intelligence Officer
City of York Council
York (YO10 3DS)
Closes in 13 days (Thursday 22 May 2025)
Posted on 8 May 2025
Contents
Summary
Your role will be within our Public Protection Team and you will work alongside other officers to collect information from complaints about trading standards and other criminal matters. This information is then processed and evaluated into an intelligence assessment to identify and target offenders.
- Wage
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£19,292.84 a year
Check minimum wage rates (opens in new tab)
In year 2, your salary will rise to £23,556.55 per annum
- Training course
- Intelligence analyst (level 4)
- Hours
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Monday to Friday, 9.00am to 5.00pm.
37 hours a week
- Start date
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Monday 21 July 2025
- Duration
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2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- With the support of other officers, receive and assess complaints from the public, and others including enforcement partners about trading standards and other matters and in accordance with office procedures to determine whether the matters require further investigation.
- Complete an intelligence assessment on the Intelligence Data Base based on the information obtained.
- Research and evaluate information received and make further enquiries to identify gaps and patterns. This will involve contacting officers within the team, the wider council and external agencies such as the police and/or members of the public.
- Produce verbal, written briefings and reports for managers using the CIVICA APP database for the Head of Public Protection, line managers and the wider trading standards team on their findings. These help address the problems identified.
Where you'll work
The Ecodepot
Hazel Court
James Strees
York
YO10 3DS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
INTELLIGENCIA TRAINING LIMITED
Your training course
Intelligence analyst (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Engage with clients appropriately to ensure effective understanding of intelligence tasks and actively monitor ongoing intelligence requirements, engaging with all levels in an organisation, the customer and other interested parties in order to respond to demands.
- Recommend what information should be collected based upon identified intelligence gaps, and/or issue requests for information to external organisations to collect or process information.
- Identify, review, and interpret significant information, applying organisationally appropriate analytical techniques such as the use of diagnostics (links, patterns, and trends), scenario generation and validating assessments to identify key findings and opportunities for further analysis.
- Think critically, through objective analysis and evaluation of an issue, to form a judgement which is unbiased, undistorted and can withstand challenge.
- Produce written reports to a high standard as well as confident verbal briefings and presentation of findings, using an appropriate range of methods dependent on factors like audience, available time and the organisation’s culture.
- Obtain client views on outcomes so as to feed back into the Intelligence Cycle and enrich the process of collection, processing, dissemination.
- Use existing and emerging IT (including digital) applications in the analysis, development and dissemination of intelligence products in line with organisational requirements.
- Operate in accordance with applicable security and legislative responsibilities such as applying appropriate audit trails, handling instructions, and protective markings, including the Official Secrets’ Act.
- Organise appropriate disposal when working with sensitive materials.
Your training plan
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
About this company
We are a modern council, with high standards in all we do, living up to our values and making it a great place to work. We have a supportive culture that enables our employees to make the most of their skills and enjoy a healthy work/life balance, offering you an exciting place in which to develop your career. You will be able to make a real difference to people’s lives in a cosmopolitan city that boasts a strong local economy and a growing number of prominent companies.
https://www.york.gov.uk/ (opens in new tab)
Company benefits
Annual leave - 25 days' holiday in addition to 8 public holidays per annum (for full time employees) Pension - You will be automatically enrolled in the Local Government Pension Scheme - a contributory scheme. You can choose to opt out of this.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
There may be opportunity to apply for a role within the Council, but this is not guaranteed.
We believe that the experience you will gain throughout your apprenticeship will significantly enhance your ability to find employment inside or outside our organisation.
Ask a question
The contact for this apprenticeship is:
City of York Council
Matt Boxall
matthew.boxall@york.gov.uk
The reference code for this apprenticeship is VAC1000319458.
Apply now
Closes in 13 days (Thursday 22 May 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.