Sales Executive Apprentice

Summary

As a Sales Executive Apprentice, you’ll learn the ropes of promoting memberships, events, and leisure packages while gaining valuable sales experience, developing confidence and skills to build relationships, meet targets, and drive business growth.

Wage

£21,561 a year

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We will conduct 6 monthly reviews throughout the apprenticeship and apprentices progressing well will receive pay increases at this time

Training course

Sales executive (level 4)

Hours

Generally, will work between 8.30am and 6pm on staggered shifts although there may be occasional evenings and weekends

37 hours a week

Start date

Monday 22 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Job duties include:

Support the sales team in generating and following up leads
Provide outstanding customer service and handle customer inquiries
Assist with marketing campaigns and promotional events
Help convert prospects into members through telephone, email, and face-to-face engagement
Maintain accurate records using CRM systems
Achieve personal and team sales targets

Where you'll work

Holmes Chapel Community Centre
Station Road
Holmes Chapel
CREWE
CW4 8AA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

APPRENTIFY LIMITED

Your training course

Sales executive (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

Sales Executive Level 4.

Training will be a mix of internal face to face and e-learning training plus apprenticeship training delivered virtually.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Administrative skills
Number skills
Team working
Non judgemental
Patience

About this company

Everybody Health and Leisure is a health and wellbeing charity based in Cheshire East that improves people’s lives through physical activity & healthy recreation. We operate 18 leisure facilities throughout Cheshire East and employ around 1,100 people in a variety of roles.

http://www.everybody.org.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

We offer progression opportunities throughout the company depending on skills and suitability including in the customer careteam.

Ask a question

The contact for this apprenticeship is:

APPRENTIFY LIMITED

academy@everybody.org.uk

The reference code for this apprenticeship is VAC1000319380.

Apply now

Closes in 22 days (Saturday 31 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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