Marketing & Events Apprentice
DR KERSHAW'S HOSPICE
OLDHAM (OL2 6EU)
Closes in 16 days (Friday 30 May 2025 at 11:59pm)
Posted on 12 May 2025
Contents
Summary
The post holder will be required to provide support to both the Marketing & Communications Team and the Events Team, in a busy fundraising office at the Hospice.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 8am - 5pm
37 hours 30 minutes a week
- Start date
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Monday 2 June 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The role will focus on supporting the delivery of offline and digital communications and marketing for Dr Kershaw’s Hospice focusing on organic and paid channels including the Hospice’s social media channels, website and intranet, and internal and external newsletters. The postholder will liaise with teams across the Hospice and communicate effectively with our external audiences to raise our profile.
The postholder will also work alongside the Fundraising Events Lead to support the delivery of the Hospice’s annual calendar of events, which meet clear financial requirements and KPIs. The events will focus on supporter engagement, supporter growth & cultivation, remembrance & fun activities, and awareness raising.
Key Responsibilities:
Marketing & Communications:
- Work with internal stakeholders to develop intranet content and make use of web features
- Utilising the Marketing Helpdesk, prioritise and produce design jobs requested from internal stakeholders for a variety of different audiences
- Work with Hospice Staff to design materials for internal events and activities generating design ideas for new initiatives as and when required
- Utilise design software, e.g. Canva, as the role requires
- Be a brand ambassador ensuring all of our communications adhere to our brand guidelines in style, font, brand colours, tone and more
- Gather appropriate content for digital platforms from across the Hospice, from the clinical team, patients and families, volunteers, Hospice shops, fundraisers and other key stakeholders
Events:
To support on all fundraising events from concept to realisation, this will include:
Plan, implement, and deliver the events calendar in line with the Income Development strategy - meeting all agreed financial targets, objectives and KPIs. To include, but not limited to:
- Preparing raffle, tombola, auction prizes
- Creating table decorations and table plans
- Collecting and delivering event equipment and goods
- Set up and take down of events
- Organisation of event supplies and store cupboard
- Work with internal teams to deliver all elements of an event to budget. Including Volunteering team, Clinical team, Estates team, Hospice Shops, Database lead, Finance team, and Fundraising team
- As a Hospice ambassador represent and promote the Hospice at our own and all public events as required
- Compile feedback and evaluation reports to the Fundraising Events Lead after each event
- Provide high level stewardship and approachability for all event supporters, guests and participants; before, during, and post events. Ensuring participants are cultivated as part of their longer-term donor journey
- Pay close attention to all finer details of activities - ensuring an eye for detail
- Ensure that events are run professionally, efficiently and safely at all times
- Ability and willingness to work flexibly including some evening and weekend work
- Any additional responsibilities as deemed reasonable by the Head of Marketing & Communications or the Fundraising Events Lead
Where you'll work
TURF LANE
ROYTON
OLDHAM
OL2 6EU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
THE OLDHAM COLLEGE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3.
Off the job training will take place at Oldham College one day a week.
Requirements
Essential qualifications
GCSE in:
English and Maths (grade Grade 4-9 (A*-C) essential)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
Full clean driving license with access to own car would be desirable
About this company
Dr Kershaw’s Hospice provides free, specialist, end-of-life and palliative care (an area of healthcare that focuses on relieving and preventing the suffering of patients) for adults with life-limiting illnesses in Oldham and its surrounding areas in a peaceful and homely environment.
After this apprenticeship
Full-time employment for the right person.
Ask a question
The contact for this apprenticeship is:
THE OLDHAM COLLEGE
Deborah Wynn
deborah.wynn@oldham.ac.uk
01617853586
The reference code for this apprenticeship is VAC1000319354.
Apply now
Closes in 16 days (Friday 30 May 2025 at 11:59pm)
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