Business Administration Apprentice

Summary

We are a fast growing bespoke curtains and blind manufacturer, working for the high-end interior design trade, across some of the most beautiful houses across the UK and overseas. If you have pride in what you do, and want to join a passionate team, we would love to meet you!

Wage

£16,640 a year

Check minimum wage rates (opens in new tab)

Salary is £8 per hour.

Training course

Business administrator (level 3)

Hours

Mondays - Friday, 9.00am - 5.00pm, with a 1 hour paid lunch break included.

40 hours a week

Start date

Monday 11 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The role will include the following duties:

Supporting the team and administration staff with tasks
Data entry
Meeting and greeting visitors
Filing and maintaining important information
Answering the telephone, dealing with enquiries, taking messages and passing information to the appropriate people in a timely manner
Maintain confidentiality in all aspects
Obtaining and recording information on the computer as required
Photocopying and printing various documents, sometimes on the behalf of other colleagues as well as sending and responding to customer and supplier emails
Creating and responding to client emails

Where you'll work

The Granary
Berkerley Castle Estate Yard
Ham
Berkerley
GL13 9QH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As the successful apprentice you will undertake a Level 3 Apprenticeship in Business Administrator to include Employment Rights & Responsibilities (ERR) and Personal Learning & Thinking Skills (PLTS)
Our Apprenticeship programmes are designed around a mix of on-the-job training and off-the-job learning
You will attend colllege for an 8-10 week block at some point during the apprenticeship
You will be assigned a supervisor/mentor within the workplace, who will support you to develop your workplace skills, knowledge and experience throughout the duration of your apprenticeship programme

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4 (C) or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Attention to detail
Organisation skills
Administrative skills
Number skills
Logical
Team working
Initiative
Patience

Other requirements

If you can get to Berkeley, then you will get to us, as we are a 10 minute walk from the Market Place. We also have a well loved red setter dog in the office, which you will definitely need to consider.

About this company

We are the founders and team leaders behind everything that happens in our beautiful Gloucestershire workshop, and into our clients’ properties reaching London, and everywhere in-between! We measure, sew, pleat, and install for some of the country’s finest interior designers. The complete service! We are an ISO 9001:2015 certified company, which means our systems, plans and processes are assessed by external auditors against internationally recognised standards to manage quality control and continuous improvement across the business, with the aim of delivering the best and most consistent service to our customers. We might be The Boys Who Sew today, but we both started out life very differently. Besides our shared heritage in interior design, we come from extremely different backgrounds. And we think that’s a wonderful thing!

https://www.theboyswhosew.co.uk/ (opens in new tab)

After this apprenticeship

A full time role is available on successful completion of the apprenticeship, for the right person

Ask a question

The contact for this apprenticeship is:

SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE

Nikki Robinson

nikki.robinson@sgscol.ac.uk

01453 761100

The reference code for this apprenticeship is VAC1000319310.

Apply now

Closes on Wednesday 30 July 2025

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