Business Administrator Apprentice - Multi-Divisional
TIA Group
TELFORD (TF7 4QR)
Closes in 20 days (Wednesday 28 May 2025 at 11:59pm)
Posted on 7 May 2025
Contents
Summary
We are a growing business based in Telford and now looking to recruit Business Administration Assistants (Apprenticeship level) to join our teams. We are looking for a confident and outgoing person with a good telephone manner, who is reliable, punctual and enthusiastic.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 08:30am - 17:00pm including 1 hour for lunch.
37 hours 30 minutes a week
- Start date
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Thursday 29 May 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Opportunity to learn multi divisions within TIA Group
- Interacting with clients either on the phone or in person
- Inputting data into the computer system
- Answering phones and connecting calls to the proper department
- Providing administrative support to the business department within TIA Group
Where you'll work
UNIT C
HALESFIELD 14
TELFORD
TF7 4QR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
TELFORD COLLEGE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- One day every two weeks at Telford College
- Assigned mentor in the workplace
- Assessor visits from Telford College
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Problem solving skills
- Professional telephone manner
- Fast learner
Other requirements
Ease of travel to and from work place taking into account start/finish times Flexible to meet needs of the business
About this company
Founded in 1999, our own tyre-brand Torque was added in 2007, TIA Wheels in 2012 and TIA Mexico in 2016. We’re family-owned and proudly independent, but operate across the globe and in multiple languages. The TIA Group wholesale tyres and wheels and have traded in more than 80 countries around the globe. Our brands include TIA Wheels, TIA Tyres, Torque Tyres and Vee Tire Co.
After this apprenticeship
- Permanent position if met requirements
- Transferable skills in a busy industry sector
Ask a question
The contact for this apprenticeship is:
TELFORD COLLEGE
Amy Walker
amy.walker@telfordcollege.ac.uk
01952642452
The reference code for this apprenticeship is VAC1000319178.
Apply now
Closes in 20 days (Wednesday 28 May 2025 at 11:59pm)
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