Apprentice Business Administrator

L H GROUP SERVICES LIMITED

Barton Under Needwood (DE13 8EN)

Closes in 16 days (Sunday 25 May 2025)

Posted on 7 May 2025


Summary

Are you passionate about starting a career in business administration and looking for an opportunity that offers variety, a qualification and potential career growth? If so, this could be the role for you! Wabtec (LH Group) are offering an exciting opportunity which will offer hands on business administrative experience.

Training course
Business administrator (level 3)
Hours
8.00 am to 4.30 pm Monday to Thursday with ½ hour unpaid lunch break and 8.00 am to 1.00 pm Friday.

37 hours a week

Start date

Wednesday 10 September 2025

Duration

1 year 6 months

Positions available

3

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will have the opportunity to work in a number of departments (including Operations, Continuous Improvement, Health & Safety and Quality) to ensure that you develop a wide range of business administrative skills. We are fully committed to support you during your training and as an apprentice you will be an integral part of the team. Located in Barton Under Needwood, Wabtec Corporation and is one of the UK’s leading railway engineering companies. The company undertakes the repair, refurbishment, maintenance and overhaul of all types of railway engines and associated components. Our Vision: “Revolutionise the way the world moves for future generations” do you have what it takes to deliver for our customers?

As a Business Administrator, you will assist in the day-to-day administrative duties within various departments which will include:

  • Dealing with internal and external customer queries via email, telephone, face to face
  • Document management
  • Maintaining records
  • Collecting, compiling and interpreting business data
  • Attending meetings
  • Use of MS applications (Excel, Word, Outlook etc.)
  • General administrative duties

You will engage in continuous learning and development activities as part of the apprenticeship programme, including attendance at college and on-the-job training.

What We Offer:

  • Comprehensive on the job training leading to a Level 3 qualification
  • A supportive learning environment with opportunities for personal and professional growth
  • Hands-on experience in a dynamic business setting
  • Regular feedback and guidance from mentors
  • A steppingstone to a rewarding career in business

Where you'll work

Graycar Business Park
Barton Under Needwood
DE13 8EN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BURTON AND SOUTH DERBYSHIRE COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
  • Level 2 Functional Skills in maths and English (if required)

This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Administrative skills
  • Attention to detail
  • Communication skills
  • Customer care skills
  • Initiative
  • IT skills
  • Organisation skills
  • Presentation skills
  • Problem solving skills
  • Team working
  • Time-Management

Other requirements

You will need to be able to travel to and from site on a daily basis.

About this company

Engineering Industry/Rail Manufacturer and Overhaul.

After this apprenticeship

A chance to gain essential administration skills and business knowledge within a progressive company with the potential of a full-time position and career progression on completion of apprenticeship.

Ask a question

The contact for this apprenticeship is:

BURTON AND SOUTH DERBYSHIRE COLLEGE

The reference code for this apprenticeship is VAC1000319154.

Apply now

Closes in 16 days (Sunday 25 May 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please click on the link below to apply