Payroll Administrator Apprenticeship

Summary

Fortus’ approach is to ensure we provide clients with the best talent for each service, which is why we structure business to meet our clients’ needs. As part of our ongoing growth plans, we have an entry level payroll opportunity within our Payroll department, with full study support provided towards the completion of the Payroll qualification.

Wage

£17,000 a year

Check minimum wage rates (opens in new tab)

• Competitive salary • Full study support • 23 days holiday • Birthday day off • Flexible bank holidays

Training course

Payroll administrator (level 3)

Hours

Monday to Friday, typical start time of 8.30/9am, 1 hour lunch break, 5pm finish

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

1 year 8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

· Setting up and processing new and existing payrolls for a portfolio of clients

· Adding new payroll clients to the system and creating their account with HMRC

· Processing all payroll and submitting RTI reports to HMRC

· Processing starters and leavers

· Calculating holiday pay, SMP, SSP, SPP

· Issuing payslips to employees and a breakdown summary to each client

· Ensuring auto-enrolment pension submissions are completed, both weekly and monthly

· Liaising with pension scheme providers to ensure all client pension arrangements are in order

· Dealing with enquires from both clients and their employees

Where you'll work

Equinox House
York
YO30 5PA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

MBKB LTD

Your training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
gather, analyse and process payroll data and information
resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
deal with complaints, following processes and escalating complex situations
meet client or customer needs in line with service level agreements
provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
select appropriate media for communication etc recognising the advantages and risks related to each method
escalate concerns relating to deadlines in a timely manner, suggesting solutions
use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
use computerised payroll software and spreadsheet packages such as MS Excel
use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Your training plan

A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (21 months including endpoint assessment) topics covered include –

Business and Customer Awareness
Payroll Core
Pensions
Technical Payroll
Regulations and Compliance
Systems and Processes
Planning and Prioritization
Analysis skills
Using Systems and Processes
Producing Quality and Accurate Information and Reports

You may need to complete level 2 Maths and English Functional skills (if you cannot evidence prior grades)

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C or above)

A Level in:

x3 A 'levels or equivalent (grade Minimum B, B, C grade)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental

About this company

To put it simply, we’re business advisors and accountants. With over 40 years of experience and a decade of that as part of a top 20 accountancy firm, we’ve honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses.

http://www.fortus.co.uk/ (opens in new tab)

Company benefits

• Health cash plan • Employee Assistance Programme • Group Life Assurance x 3 • Pension scheme • Regular social events • On-site parking • Friendly and inclusive working environment • Career pathway

After this apprenticeship

Full-time position.

Ask a question

The contact for this apprenticeship is:

MBKB LTD

Nicki Bevan

recruit@mbkbgroup.com

The reference code for this apprenticeship is VAC1000319149.

Apply now

Closes on Sunday 15 June 2025

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