Business Administration Apprenticeship

Summary

Cunard Construction are currently seeking a friendly and enthusiastic Business Admin Apprentice to join our growing team. The apprentice will provide administrative support to ensure the smooth and efficient operation of the business, while gaining valuable skills and experience in a professional environment.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm

37 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Answer and direct incoming telephone calls in a professional manner
Provide administrative assistance where required
Liaise with all members of staff to ensure the smooth running of the office

Where you'll work

8 Quays Reach
Carolina Way
Salford Quays,
M50 2ZY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SALFORD CITY COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship standard
Functional Skills Level 2 in maths & English (if required)

*Most of the learning will be delivered within the workplace except for exams which will be held on a college site in Salford.

The employer will allocate 6 hours per working week for the apprentice to complete any apprenticeship coursework, training, assessor visits etc.

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade 9-4/A*-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Non judgemental
Patience
Flexible and Adaptable
Enthusiastic
Committed

About this company

A Principal Contractor with a client-focused, solution-based approach to the built environment. The Cunard team are committed to delivering high-quality construction solutions tailored to the unique needs of each client. With a focus on excellence, innovation, and sustainability, our experienced team ensures projects are completed on time, within budget, and to the highest standards. As holders of industry-leading accreditations, including Constructionline Gold, Gas Safe, and Federation of Master Builders, we prioritise safety, quality and environmental responsibility in everything we do. As your trusted partner, we'll build something exceptional together.

https://www.cunardconstruction.co.uk/ (opens in new tab)

After this apprenticeship

Potential progression for the right candidate upon successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

SALFORD CITY COLLEGE

Mary Takhar

mary.takhar@salfordcc.ac.uk

01616315555

The reference code for this apprenticeship is VAC1000319144.

Apply now

Closes on Friday 15 August 2025

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