Business Admin Sales Apprentice
D P (BUILDING SYSTEMS) LTD
PERRY BARR (B42 2TX)
Closes in 20 days (Friday 30 May 2025 at 11:59pm)
Posted on 7 May 2025
Contents
Summary
Our sales admin office & customer service department is the first point of contact for customers, our drivers and our internal warehouse and operations team. This role is an integral part of our business and will help ensure our service is world class. The person filling this role promotes better relations for further business. Is this you? Apply!
- Wage
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£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 08:00 - 17:00
40 hours a week
- Start date
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Monday 2 June 2025
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Learn sales administration by rotating through multiple sales office functions; customer service, calling new clients, calling existing clients
- Observe the sales process by assisting sales representatives as they win new business
- Practice and test sales strategies by calling existing and new clients. Maintain and develop relationships with clients
- Assist customers in providing them with information like product or service quotes
- Provide additional administrative support to senior sales staff
- Learn how to prepare quotes and pricing calculations for clients
- Learn how to use SAGE Software for order processing
- Updates job knowledge by participating in educational training
- Answer the telephone
- Respond to emailed customer enquiries
Where you'll work
UNIT 4
TAMEBRIDGE INDUSTRIAL ESTATE
ALDRIDGE ROAD
PERRY BARR
B42 2TX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
TRANSWORLD PUBLICATIONS SERVICES LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business Administration Apprenticeship Standard
- The apprenticeship will be completed at the workplace and one day a month at Protocol consultancy Services B3 2NH
More training information
Classroom, remote, and workplace training TBC.
Requirements
Desirable qualifications
GCSE or equivalent in:
English (grade Grade 4/C or Above)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Initiative
- Patience
- • Ability to be persistent
Other requirements
Can you get to this location easily, and ensuring you will be on time?
About this company
Distributor of Cable management Our aim is to supply high-quality cable management and network cabling containment products and solutions by leading manufacturers which suit your needs, ensuring you get what you want, where you want it. We supply products from the likes of Marco, Halfen, Pemsa, Legrand, Cablofil and Pump House to name just a few.
After this apprenticeship
- Full-time employment and further qualifications for related services within the business
Ask a question
The contact for this apprenticeship is:
TRANSWORLD PUBLICATIONS SERVICES LIMITED
Anisha Tiwana
atiwana@protocolgroup.co.uk
01212367862
The reference code for this apprenticeship is VAC1000319067.
Apply now
Closes in 20 days (Friday 30 May 2025 at 11:59pm)
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