Business Administrator Apprentice - CGS
COFACE
London (EC2M 1NH)
Closes in 23 days (Friday 30 May 2025 at 11:59pm)
Posted on 6 May 2025
Contents
Summary
This is a fantastic opportunity to work with our Global Client Services team based in our London office and with colleagues spread across the UK and EMEA.
- Wage
-
£22,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Friday, 9-5pm with 1 hour for lunch (7 hours a day) a total of 35 hours per week. 1 day for study.
35 hours a week
- Start date
-
Monday 23 June 2025
- Duration
-
1 year 5 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As part of the team based in our London office, your key responsibilities will include:
- Supporting our Account Officers (AO) and Account Managers (AM) on global programmes and to deliver a high quality service
- Assist the sales team with new business opportunities
- Coordinate tasks such as policy issuance, monitoring of other policy performance related tasks and KPIs, updating of relevant company systems with key information/data
- Ensuring compliance processes such as Know Your Customer (KYC) have been followed
- Assist AM/AO with meeting preparation
- Assisting the team with strategic projects throughout the placement
- Other ad hoc administrative tasks
Where you'll work
35 New Broad Street
London
EC2M 1NH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
SKILLS EDGE TRAINING LTD
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
As part of this programme you will complete the Level 3 Business Administrator Apprenticeship Standard.
The Business Administrator apprenticeship programme is the perfect entry into a professional working environment. It will provide the opportunity to develop knowledge, skills and behaviours that are desirable within any business sector and will also provide foundation skills that can be developed and built on to progress into supervisory roles.
Training schedule has yet to be agreed. Details will be made available at a later date.
The apprenticeship provides an insight into the business environment and influences, it will lay the foundation knowledge for success.
- Develop the knowledge, skills and behaviours of successful Business Administrators
- Regular tutorials and assessments from an experienced business professional
- Interactive chat, forums and class notebooks for real-time support and assistance from experienced business professionals
Requirements
Essential qualifications
GCSE in:
- 5 other subjects (grade 4 (C))
- English and Maths (grade 4 (C))
A Level in:
or equivalent (grade C)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Number skills
- Analytical skills
- Personable
- Microsoft Suite
Other requirements
The ideal candidate is a team player who is also self-motivated, with a positive attitude. Able to work to targets/deadlines and juggle multiple projects at any given time. Ideally you will enjoy keeping up with current affairs and the economic climate. We are working a hybrid working model working a minimum of 2 days in the office and 3 days from home. We will support you with your home office set up including a monitor, keyboard and mouse.
About this company
Coface is a team of 4,500 people of 78 nationalities across nearly 60 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses. With 75 years of experience, Coface is a leader in the credit insurance and risk management market. We have also developed a range of other value-added services, including factoring, debt collection, Single Risk insurance, bonding, and information services.
After this apprenticeship
On successful completion of the programme, there may be future opportunities to join the team on a contractual or permanent basis.
Ask a question
The contact for this apprenticeship is:
SKILLS EDGE TRAINING LTD
Calvin Goodson
calvin.goodson@skillsedge.co.uk
01603577962
The reference code for this apprenticeship is VAC1000318989.
Apply now
Closes in 23 days (Friday 30 May 2025 at 11:59pm)
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