DevOps Engineer Apprentice

Whichrate

Stafford (ST18 0GA)

Closes in 15 days (Thursday 5 June 2025 at 11:59pm)

Posted on 16 May 2025

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Summary

We are looking for a motivated and enthusiastic Apprentice DevOps Engineer to join our team. This is an excellent opportunity for someone who is eager to learn about cloud infrastructure and system support while working alongside experienced professionals. The successful candidate will undertake the ICT Apprenticeship Standard.

Wage

£17,000 a year

Check minimum wage rates (opens in new tab)

Training course
Information communications technician (level 3)
Hours
Monday - Friday, 09:00 - 17:00.

37 hours 30 minutes a week

Start date

Monday 4 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will receive training and mentorship to develop the skills needed to support and optimise our DevOps processes. Additionally, you will assist with internal hardware and software support and help liaise with support tickets to ensure smooth IT operations.

  • Assist in the setup, configuration, and maintenance of cloud infrastructure (AWS, Azure, or Google Cloud)
  • Support the implementation and management of CI/CD pipelines to streamline deployment processes
  • Learn and apply Infrastructure as Code (IaC) principles using tools like CloudFormation or Terraform
  • Assist in security, compliance, and backup strategies to ensure system reliability and integrity
  • Learn and apply Software Defined Networking (SDN) principles to improve network efficiency and automation
  • Help manage and liaise with support tickets, ensuring timely resolution of IT-related problems
  • Document processes, contribute to knowledge sharing, and continuously improve DevOps workflows

Where you'll work

Wolseley House
Dyson Way
Stafford
ST18 0GA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NEWCASTLE AND STAFFORD COLLEGES GROUP

Your training course

Information communications technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Interpret and prioritise internal or external customer's requirements in line with organisation's policy
  • Apply the appropriate tools and techniques to undertake fault finding and rectification
  • apply Continuous Professional Development to support necessary business output and technical developments
  • Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
  • Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
  • Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
  • Manage and prioritise the allocated workload effectively making best use of time and resources
  • Complete documentation relevant to the task and escalate where appropriate
  • Install or undertake basic software upgrades,either physically or remotely
  • Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
  • Provide remote/F2F support to resolve customer requirements
  • Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
  • Identify and scope the best solution informed by the system data associated with the task
  • Test and evaluate the system's performance and compliance with customer requirements.
  • Escalate non routine problems in line with procedures
  • Use basic scripting to execute the relevant tasks for example PowerShell, Linux
  • Carry out routine maintenance across systems, (such as IT, Communications), ensuring organisational compliance at all times
  • Apply the necessary security, in line with access and/or encryption requirements
  • Use a range of Cabling or Connectors equipment in line with technical requirements for example physically or remotely
  • Test and evaluate network environments
  • Monitor performance and usage of a network
  • Deploy applications on a network
  • Set up storage and data access for staff
  • Apply necessary security measures, in line with access requirements to a network
  • Carry out routine maintenance across network systems, ensuring organisational compliance
  • Monitor network-related workloads including DNS and firewalls
  • Install or undertake basic upgrades, either physically or remotely
  • Establish digital communication or telecommunications systems through, for example cabling and connecting equipment.
  • Identify a range of tools and or diagnostic equipment, for example, Hardware or Software components, to resolve Communications or Telecommunications requirements.
  • Undertake basic telecommunications activities, in response to an allocated task, designated responsibilities, instructions or customer’s requirements.
  • Use information necessary to identify operational issues and rectify or escalate accordingly in line with policy
  • Interpret and prioritise internal or external customer's requirements in line with organisation's policy
  • Apply the appropriate tools and techniques to undertake fault finding and rectification
  • apply Continuous Professional Development to support necessary business output and technical developments
  • Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
  • Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
  • Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
  • Manage and prioritise the allocated workload effectively making best use of time and resources
  • Complete documentation relevant to the task and escalate where appropriate
  • Install or undertake basic software upgrades,either physically or remotely
  • Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
  • Provide remote/F2F support to resolve customer requirements
  • Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task

Your training plan

  • Information Communication Technician Level 3 - https://www.instituteforapprenticeships.org/apprenticeship-standards/st0973-v1-2
  • 20% off the job training at NSCG 

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 and Above)
  • Maths (grade 4 and Above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Analytical skills

About this company

Whichrate is a dynamic and innovative technology-driven company dedicated to delivering high-quality software solutions and data to motor insurance and legal sector. Join our team and gain hands-on experience in a fast-paced DevOps environment.

https://whichrate.co.uk/ (opens in new tab)

Company benefits

Life assurance plan after 6 months of service.

After this apprenticeship

Could lead to a permanent position for the right person.

Ask a question

The contact for this apprenticeship is:

NEWCASTLE AND STAFFORD COLLEGES GROUP

The Apprenticeship Hub

Apprenticeships@nscg.ac.uk

01782 254 287

The reference code for this apprenticeship is VAC1000318957.

Apply now

Closes in 15 days (Thursday 5 June 2025 at 11:59pm)

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