Operations or Finance Apprentice

Summary

We are an SRA regulated law firm specialising in advocacy. We work for national law firms. We have a small friendly administrative team who work fantastically well together. The work is fast-paced and the candidate will be able to hone their communication and problem-solving skills.

Wage

£17,000 a year

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.30pm with 1 hour lunch break. Alternative working times can be agreed (e.g. 8.30am until 5.00pm)

37 hours 30 minutes a week

Start date

Monday 9 June 2025

Duration

1 year 4 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Diary management - entering bookings onto our bespoke diary system
Document management - uploading documents to the correct files and requesting any omitted documents
Allocation - finding the best consultant for the booking based on location, skills and experience
Arranging internal meetings and managing incoming and outgoing post
Quality control - review our data to ensure it is accurate
Answering the telephone - liaising with clients, suppliers and consultants.
‘Listing’ - Checking the court lists the day before a booked hearing to ensure all information we have is accurate

Where you'll work

Clippers House
Clippers Quay
Salford
M50 3XP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THE APPRENTICE ACADEMY LIMITED

Your training course

Business administrator (level 3)

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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Mathematics (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Team working

Other requirements

Our team is optimistic and personable. The team are all friendly to their colleagues, clients and consultants. We have a mix of skills – efficiency, excellent attention to detail and resilience. We encourage our team to grow into areas of the business that interest them.

About this company

We are a legal services business. Our directors started the business in 2012 and we have grown from strength to strength since then. We have a number of employees who have been with the business 5+ years which we hope indicates we are a good place to work and learn.

http://www.questlegaladvocates.com (opens in new tab)

Company benefits

One selection from the staff benefits scheme after 6 months service. Options include gym membership, extra holidays or Christmas shopping.

After this apprenticeship

Excellent prospects of a permanent position at the end of the apprenticeship
Areas for progression are varied – finance, managerial or legal - depending on the candidates interests once they have got to know the business

Ask a question

The contact for this apprenticeship is:

QUEST LEGAL ADVOCATES LIMITED

Maddie Thwaites

recruitment@questlegaladvocates.co.uk

01612346507

The reference code for this apprenticeship is VAC1000318894.

Apply now

Closes in 12 days (Tuesday 20 May 2025 at 11:59pm)

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