Administration Apprentice

Summary

The Administrator Apprentice role is to support the office team with general operations and provide an efficient and flexible approach to supporting the day to day running of the office. This may include the need to visit sites to get more of an understanding of what the companies does.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

The pay structure would be based around the national minimum wage but looking to increase when the applicant can assist with more tasks

Training course

Business administrator (level 3)

Hours

Monday to Friday (8am to 4pm) 30-minutes for lunch

37 hours a week

Start date

Sunday 1 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The ideal candidate will have good communication skills and demonstrate excellent attention to detail.

Job Description:

Updating the employee tracker using Excel
To deal with incoming and outgoing post and emails
The daily use of Microsoft office (Excel and Word)
Updating spreadsheets, data input, photocopying and scanning
Using One Trace to check the installers’ work and record any errors

Producing Reports:

Uploading of files to One Drive
Producing Risk Assessment and Method Statements
Ordering stationery
Invoicing/payment tracking
Any additional duties to meet the needs of the business

Where you'll work

Rainham House
Rainham Trading Estate, New Road
Rainham
RM13 8RA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BARKING AND DAGENHAM COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3
You will be required to attend Barking & Dagenham College 1 day a week for day release

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Initiative
Patience

Other requirements

May be asked (from time to time) to attend construction sites to help with surveys etc. You will need to attend both the office location and Barking & Dagenham College

About this company

Eco Fire Protection are a certified specialist contractor offering all aspects of Passive Fire Protection nationwide. We carry out Fire Door Maintenance, Fire Door Installation, Fire Stopping Installation, Surveys etc.

https://ecofireprotection.co.uk/ (opens in new tab)

After this apprenticeship

Take on more responsibilities. Look to price works, help with surveying etc., become a team member.

Ask a question

The contact for this apprenticeship is: