Business Administrator Apprenticeship

Summary

The Forest Academy (part of the Beacon Multi-Academy Trust) are looking for a Business Administration apprentice. You will undertake a range of administrative duties to support the School Administration Team to deliver a consistent, high-quality, integrated and seamless service.

Wage

£14,133.60 a year

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The Annual wage has been pro-rated, therefore the Actual Salary for this role is £ 12,992.04

Training course

Business administrator (level 3)

Hours

Monday - Friday, Shifts to be confirmed.

36 hours a week

Start date

Monday 2 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties will include:

To meet and greet visitors, including contractors and manage sign-in/out
To check and respond to emails
To take in deliveries and sort as appropriate
To answer phone calls to the school
To pass messags to students/teachers
To support on medical and SEN administration
To complete general administration
To enter data on to spreadsheets and SIMs
To monitor office supplies and printers and report
To cover other office duties where needed including on-call
To be willing to be first aid trained

The above mentioned duties are neither exclusive nor exhaustive, duties and responsibilities of the post may change as requirements and circumstances change.

The post holder may be required to carry out such other duties as requested by management that are broadly within the level of the post.

Where you'll work

Harbourer Road
Ilford
IG6 3TN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NEW CITY COLLEGE

Your training course

Business administrator (level 3)

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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard
Skills, Knowledge and Behaviours
Day release to attend New City College, AG Hornchurch campus (RM11 2LL)

Requirements

Essential qualifications

GCSE in:

English (grade GCSE Grade 4 or above (A*-C))
Maths (grade GCSE Grade 4 or above (A*-C))
Science (grade GCSE Grade 4 or above (A*-C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Excellent organisation skills
Excellent admin skills
Excellent Written skills
Excellent telephone manner
Experience of IT packages
Quick learner
Able to work under pressure
Able to work as a team
Understand confidentiality
Good attention to detail
Must be adaptable
Able to use own initiative
Unafraid to ask for help
Ability to problem solve
Excellent verbal communication
Must have a "can-do" attitude

Other requirements

An Enhanced DBS Disclosure is required for this post.

About this company

The Beacon Multi-Academy Trust are imaginative in our approach to supporting staff and we do things that matter to them. We offer a manageable workload, an onsite nursery, cost of living support, private healthcare and more.

https://www.theforestacademy.org/ (opens in new tab)

After this apprenticeship

Possible full-time employment upon successful completion of the apprenticeship and depending upon the needs of the school at that time

Ask a question

The contact for this apprenticeship is:

NEW CITY COLLEGE

Sarah Clayton

sarah.clayton@ncclondon.ac.uk

0330 135 9000

The reference code for this apprenticeship is VAC1000318823.

Apply now

Closes in 16 days (Friday 23 May 2025 at 11:59pm)

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