Office Administrator Apprenticeship

Summary

We have an exciting opportunity for an Apprentice Office Administrator in Cheddar. This role is perfect for someone looking to start their administration career. You'll support the team with day-to-day tasks, gaining valuable experience and skill development in a welcoming, supportive environment.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

£7.55 per hour

Training course

Business administrator (level 3)

Hours

Monday to Friday, 8.00am to 4.30pm, with a 30-minute unpaid lunch break.

40 hours a week

Start date

Thursday 3 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Are you looking to kickstart your career in a professional, friendly, and growing company?

We’re on the lookout for a motivated Apprentice Office Administrator to join our welcoming team in Cheddar. In this role, you’ll support our departments by carrying out a variety of essential administrative tasks. You’ll play a key part in keeping everything running smoothly while gaining valuable skills and experience through the Weston College Level 3 Business Administration Apprenticeship.

Your day-to-day will involve handling office admin tasks, answering phones, responding to emails, and supporting both the Finance and HR departments. You’ll learn how to communicate effectively, manage confidential information, and work as part of a team—all while building your future in a professional office environment.

We’re seeking someone with a great eye for detail, a willingness to learn, and a positive, proactive attitude. While previous office experience is helpful, it's not essential—we’ll give you the training you need to succeed.

Daily duties:

General office administration duties
Responding to emails and any other administration tasks that arise
Answer incoming phone calls in a professional manner, transfer calls as needed and taking clear messages
Communicating effectively with customers, suppliers, team members and management
Maintain confidentiality and handle sensitive information appropriately
Provide day-to-day administrative support to the Finance & HR department
Performing any other duties within your capabilities as directed by the Company
Learn and develop administrative and communication skills relevant to a professional office environment as part of the Weston College Level 3 Business Administration Apprenticeship

Where you'll work

UNIT 4
LABOURHAM FARM
DRAYCOTT ROAD
CHEDDAR
BS27 3RP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be pursuing a Level 3 Apprenticeship Standard in Business Administration, through Weston College
As part of this programme, you will attend Weston College once a month, for workshops
An assessor will conduct on-site observations to evaluate your progress, as well as supporting you in college throughout your apprenticeship
At the conclusion of your programme, your qualification will be assessed through an End Point Assessment

Requirements

Essential qualifications

GCSE in:

English (grade 4/C and above)
Maths (grade 4/C and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Administrative skills
Initiative
Good telephone manner
Willingness to learn

Other requirements

Administration experience within an office environment beneficial but not essential, as training will be given. Please note this vacancy may close early if sufficient applications are received. This apprenticeship is in Cheddar. When applying for this vacancy, please ensure that you are able to commute to and from.

About this company

Rotamec Group is a leading electromechanical services provider, specialising in the repair and sourcing of pumps, motors, gearboxes, generators, and power transmission components. We're proud to be a trusted name in the industry—and now’s your chance to be part of it.

https://rotamec.com/ (opens in new tab)

After this apprenticeship

A chance to work for an industry leader
Employee of the Quarter and Year Awards
Revenue and Margin Bonus Scheme
31 days holiday (including bank holidays)
Free on-site parking
Private healthcare with wellness support and an employee assistance programme

Ask a question

The contact for this apprenticeship is:

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION

Erin Allsworth

erin.allsworth@weston.ac.uk

01934411594

The reference code for this apprenticeship is VAC1000318810.

Apply now

Closes in 12 days (Wednesday 21 May 2025 at 11:59pm)

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