Level 3 Business Administration Apprentice – Office Support Manager
AJP RECRUITMENT LIMITED
NEWCASTLE UPON TYNE (NE1 6SQ)
Closes in 31 days (Friday 6 June 2025)
Posted on 6 May 2025
Contents
Summary
Are you looking to build a career in admin within a growing business? AJP Recruitment has an exciting opportunity for a motivated, detail-oriented apprentice to join our central Newcastle team. You'll support daily operations in a busy recruitment agency, gain real-world experience, and work towards a nationally recognised qualification.
- Wage
-
£15,120 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 2.30pm
Hybrid working available (up to 2 days per week, following training period)
35 hours a week
- Start date
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Monday 1 September 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering incoming calls and directing them professionally
- Welcoming candidates and clients to the office
- Formatting CVs using Microsoft Word
- Assisting with weekly payroll input
- Ordering office stationery and managing supplies
- Booking travel for internal staff
- Handling post and dispatching company literature
- Maintaining accurate data on our CRM system
- Processing credit checks for clients
- Logging staff holiday requests and monitoring absence records
- Updating internal boards and consultant activity logs
- Taking minutes during meetings and filing documents
- Providing PA support to the Managing Director
- Supporting marketing tasks, including creating social media content and updating the company website
- Assisting with events that promote the company and its services
Where you'll work
ALDERMAN FENWICK'S HOUSE
98-100 PILGRIM STREET
NEWCASTLE UPON TYNE
NE1 6SQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
NCG
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business Administrator Level 3 Apprenticeship Standard
- You will attend Newcastle College one day per week
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
About this company
Founded in 2013, AJP Recruitment is a leading recruitment agency supplying skilled personnel to major engineering projects across the UK and internationally. We specialise in both permanent and temporary recruitment across all levels, from trades to director-level placements. We also offer on-site recruitment process outsourcing (RPO) services and pride ourselves on the support, training, and development we provide to all employees.
Company benefits
Real career progression: many of our senior team began as apprentices. Hybrid working after initial training period. Excellent training, mentoring, and development in a supportive team. Opportunity to work on marketing and events projects.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- Potential to move into a full-time role upon successful completion of an apprenticeship
Ask a question
The contact for this apprenticeship is:
NCG
apprenticeships@ncl-coll.ac.uk
01912004844
The reference code for this apprenticeship is VAC1000318782.
Apply now
Closes in 31 days (Friday 6 June 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.