Apprentice Insurance Adviser

ALAN BOSWELL INSURANCE BROKERS LIMITED

Norwich (NR1 1RE)

Closes in 24 days (Monday 2 June 2025)

Posted on 6 May 2025

Print

Contents

Summary

Our Apprenticeship Scheme is to provide you with a professional and friendly environment in which you can develop your career and become the next generation of Alan Boswell Insurance Brokers employees. The apprenticeship will be based in our Norwich office, a permanent full-time role with competitive salary and career progression.

Wage

£22,500 a year

Check minimum wage rates (opens in new tab)

Pension contributions Medical cash plan Eligibility to our discretionary Group bonus Holidays and sick pay Bonus on achieving your Cert CII

Training course
Insurance practitioner (level 3)
Hours
The office is open Monday to Friday 9am to 5pm. Although the office is open on Saturdays, you would not be expected to work these until you are trained. Saturday working incurs additional pay. 20% of your time will be dedicated training time.

35 hours a week

Start date

Monday 1 September 2025

Duration

1 year

Positions available

5

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Trained at dealing with our insurance products and systems so that you are working as one of the team, building and using a wide base of core insurance broking skills

  • Build on your technical skills and develop insurance product knowledge leading you to specialise into one of our many departments throughout the business

  • Work towards your industry professional CII qualifications 

Where you'll work

Prospect House
Rouen Road
Norwich
NR1 1RE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DAVIES LEARNING SOLUTIONS LIMITED

Your training course

Insurance practitioner (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
  • Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
  • Analyse data to make evidence based decisions.
  • Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
  • Apply appropriate method of communication for audience and circumstances.
  • Records, verifies, maintains and where appropriate, shares information.
  • Compliant with relevant governance, policies and procedures.
  • Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
  • Balances competing priorities in order to meet deadlines.
  • Builds and maintains positive relationships.
  • Work as part of a team to help achieve results.
  • Identify potential claims fraud and determine the correct action to prevent loss.
  • Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
  • Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
  • Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
  • Gather and interpret relevant information to provide a return on insurance decisions.
  • Match client’s needs with available insurance products and services.
  • Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
  • Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
  • Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
  • Analyse data to make evidence based decisions.
  • Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
  • Apply appropriate method of communication for audience and circumstances.
  • Records, verifies, maintains and where appropriate, shares information.
  • Compliant with relevant governance, policies and procedures.
  • Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
  • Balances competing priorities in order to meet deadlines.
  • Builds and maintains positive relationships.
  • Work as part of a team to help achieve results.

Your training plan

  • We will fund your studies to achieve Insurance Practitioner level 3 incorporating an End Point Assessment. The apprenticeship will also support you to study the Chartered Institute of Insurance (CII) certificate, helping you gain a professional qualification within 18 months of joining the Group.
  • The training will take place within the workplace where you will have support from the training provider as well as your colleagues. 20% of your time dedicated to completing the apprenticeship

Requirements

Essential qualifications

GCSE or equivalent in:

  • English (grade 9 to 4/A to C)
  • Maths (grade 9 to 4/A to C)
  • various subjects up to 3 (grade 9 to 4/A to C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

About this company

As an insurance broker with over 40 years’ experience, our longevity and reputation are the result of doing things a little differently going the extra mile for our people and our clients. We have offices across Norfolk, Suffolk, Cambs and Lincs, and employ over 400 dedicated staff. We pride our self on our reputation for exceptional customer service. You will undertake an apprenticeship to gain your professional qualification within general insurance.

http://www.alanboswell.com (opens in new tab)

After this apprenticeship

  • The Apprenticeship Scheme is over a period of 2 years, and you will be contracted as a permanent employee from day one. You'll have first-hand experience of working in a variety of departments as a broker to really understand what the insurance industry is about.   
  • This is just the beginning of training with Alan Boswell – we are proud of our people and their contribution to our business, so we provide support and training throughout your whole career with us. 

Ask a question

The contact for this apprenticeship is:

ALAN BOSWELL INSURANCE BROKERS LIMITED

jana mills

jmills@alanboswell.com

01603 915116

The reference code for this apprenticeship is VAC1000318717.

Apply now

Closes in 24 days (Monday 2 June 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Applications from all academic fields are welcome. Submit your cv and why you wish to join our Trainee Scheme to careers@alanboswell.com We recruit on a rolling basis so please apply as early as you can.