Apprentice Trading Standards Officer (Tobacco and Vape)
Wirral Council
Birkenhead (CH41 2AB)
Closes in 20 days (Monday 26 May 2025)
Posted on 2 May 2025
Contents
Summary
The apprentice will focus on tackling illegal and underage sales as well as supporting businesses to achieve compliance across a vast range of tobacco and vapes regulations designed to protect consumers and in particular children, while at the same time, working to gain a L6 Trading Standards apprenticeship, across all areas of Trading Standards.
- Wage
-
£14,133.60 to £22,857.12, depending on your age
National Minimum Wage
Check minimum wage rates (opens in new tab)
Salary starts at £23,656 plus benefits
- Training course
- Trading standards professional (level 6)
- Hours
-
Flexible Hours/Full Time
Monday- Friday
Shifts to be confirmed
36 hours a week
- Start date
-
Tuesday 1 July 2025
- Duration
-
4 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Undertake duties which will focus on tackling elicit and illegal tobacco and vapes
- Assist in enforcing Trading Standards legislation via a variety of methods including inspections, projects and targeted advice and/or guidance
- Assist the Team in conducting investigations into alleged criminal and civil breaches of legislation in accordance with PACE and RIPA
- Provide assistance to other staff within the Service including the lifting and carrying of weights, the care and maintenance of standards and technical equipment and the testing of weighing and measuring equipment, and the weighing or other measurement of any goods
- Attend court to represent the Council as required in relation to any prosecutions
- Respond to consumer complaints and business enquiries relating to Trading Standards issues and ensure that these are effectively and efficiently addressed
- Assist the team in the interviewing of complainants and obtain comprehensive witness statements
- Liaise with other partner agencies and act as a point of contact for Trading Standards
Where you'll work
Mallory Building
2 Alice Kerr Square
Birkenhead
CH41 2AB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
CSA (SERVICES) LTD
Your training course
Trading standards professional (level 6)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Lead and manage investigations and interventions.
- Apply investigative techniques and evidence gathering to produce reports with recommendations.
- Analyse, interpret, challenge, and evaluate data and intelligence.
- Interpret and apply relevant Acts, Regulations, Codes of Practice and Guidance in the consumer protection environment.
- Influence, negotiate and challenge stakeholders in the delivery and decision-making process.
- Use research, analytical and problem-solving techniques to resolve and prevent consumer protection issues.
- Conduct and/or respond to formal interviews in line with legal controls and best practice collaborating with legal representatives.
- Gather evidence for use for potential legal proceedings and acting as a witness when required.
- Make legal and tactical decisions to improve the outcomes in consumer protection investigations.
- Promote the improvement of compliance standards in consumer protection.
- Promote social inclusion in the workplace with businesses, stakeholders, and consumers.
- Promote environmental sustainability and support change to improve the environment.
- Lead and manage operational projects to achieve time dependent outcomes.
- Communicate complex information, best practice, and guidance in consumer protection, adapting delivery for different audiences.
- Collaborate with stakeholders to achieve agreed collective outcomes.
- Identify and apply industry developments to achieve continual service improvement.
- Lead the development and monitoring of financial strategies and setting of organisational budgets based on Key Performance Indicators (KPIs) or similar, and challenge financial assumptions underpinning strategies.
- Build constructive working relationships across teams.
- Identify the training and development requirements of the team and stakeholders.
- Set strategic direction through the implementation of plans.
- Lead and respond to risks using risk management techniques.
- Provide support, specialist advice, and guidance for businesses, consumers, and stakeholders.
- Act as an advocate for projects and transformation of services across organisational boundaries such as those impacted by sustainability and the UK Net Carbon Zero.
- Lead and manage investigations and interventions.
- Apply investigative techniques and evidence gathering to produce reports with recommendations.
- Analyse, interpret, challenge, and evaluate data and intelligence.
- Interpret and apply relevant Acts, Regulations, Codes of Practice and Guidance in the consumer protection environment.
- Influence, negotiate and challenge stakeholders in the delivery and decision-making process.
- Use research, analytical and problem-solving techniques to resolve and prevent consumer protection issues.
- Conduct and/or respond to formal interviews in line with legal controls and best practice collaborating with legal representatives.
- Gather evidence for use for potential legal proceedings and acting as a witness when required.
- Make legal and tactical decisions to improve the outcomes in consumer protection investigations.
- Promote the improvement of compliance standards in consumer protection.
- Promote social inclusion in the workplace with businesses, stakeholders, and consumers.
- Promote environmental sustainability and support change to improve the environment.
- Lead and manage operational projects to achieve time dependent outcomes.
- Communicate complex information, best practice, and guidance in consumer protection, adapting delivery for different audiences.
- Collaborate with stakeholders to achieve agreed collective outcomes.
- Identify and apply industry developments to achieve continual service improvement.
- Lead the development and monitoring of financial strategies and setting of organisational budgets based on Key Performance Indicators (KPIs) or similar, and challenge financial assumptions underpinning strategies.
- Build constructive working relationships across teams.
- Identify the training and development requirements of the team and stakeholders.
- Set strategic direction through the implementation of plans.
- Lead and respond to risks using risk management techniques.
- Provide support, specialist advice, and guidance for businesses, consumers, and stakeholders.
- Act as an advocate for projects and transformation of services across organisational boundaries such as those impacted by sustainability and the UK Net Carbon Zero.
Your training plan
Requirements
Essential qualifications
GCSE in:
5 subjects including Maths & English (grade C/4)A Level in:
Minimum of 2 Subjects (grade Pass or above)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Analytical skills
- Team working
Other requirements
Do you have:- A keen interest or experience of working in an enforcement role An interest or experience in investigation of criminal offences Awareness of the UK Legal System A keen interest or experience in investigation of criminal offences and Court appearances Ability to prepare written reports.
About this company
There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.
After this apprenticeship
- Trading Standards Officer
Ask a question
The contact for this apprenticeship is:
Wirral Council
Rob Edwardson
robertedwardson@wirral.gov.uk
The reference code for this apprenticeship is VAC1000318640.
Apply now
Closes in 20 days (Monday 26 May 2025)
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