Data Technician Apprentice

Summary

The City Business and Investment Unit (CBIU) supports the ever-changing needs of Small and Medium Enterprises (SMEs) in the City [Square Mile], London and the UK.  CBIU develops partnership and networking opportunities to further the success of SMEs, with a focus on City SMEs and building an engaging and supportive environment.

Wage

£25,780 a year

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City of London Corporation staff can take advantage of the pension scheme. They also receive discounts and special offers for a wide range of products and services.

Training course

Data technician (level 3)

Hours

Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs. The role is 3 days in the office, 2 days working from home.

35 hours a week

Start date

Monday 30 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Purpose of Post
To support the implementation and management of the new Customer Relationship Management (CRM)/ Project Management (PM)system for the City Business and Investment Unit by using the dedicated software, collating information and producing reports.
To work effectively with team members to ensure accurate and timely data capture.

Main Duties and Responsibilities

Ensure collection and storage of data is secure in line with the City of London Corporation’s policies and procedures
Maintain the CRM/PM system and provide regular updates for managers to ensure their teams are able to keep the system updated regularly
Support in the gathering and input of data from the City Business and Investment Unit
To work collaboratively with colleagues across the Environment Department and the City of London Corporation in reviewing how they utilise their data and how information can be shared across teams
To present data, using textual, numeric, graphical and other visualisation methods appropriate to the target audience
To assist with key information to support the publication of reports
To provide technical assistance to colleagues to ensure they are managing their individual schedules
Provide regular activity reports to Managers and Directors and be able to respond quickly to ad-hoc requests for information
To develop a working understanding of legal and regulatory requirements around data use (e.g. data protection, data sharing, data security)
Contribute to team meetings by providing key insights gained from the CRM/PM system. Be comfortable interpreting the data with support from managers
Maintain a strong working knowledge of the chosen system and suggest areas of improvement and enhancements to drive team productivity improvements
Take responsibility for their personal development via attendance at training courses, project work and/or shadowing
Provide meet and greet support to welcome customers, members and visitors into the centre and direct them appropriately. Be confident to deal with customer queries face to face, via the telephone, email or via social media
To actively and enthusiastically work towards achieving the Data Technician apprenticeship as agreed in your learning plan and attend all the training sessions for the programme whenever
necessary, undertake any necessary written work at home during the length of the course
Identify personal development needs and work with the Manager to plan how these needs could be met
Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties
Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post
Undertake any other duties that may reasonably be requested to be appropriate for this role

Where you'll work

Small Business Research & Enterprise Centre
Guildhall,
EC3V 5AG
EC3V 5AG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

COMMON COUNCIL OF THE CITY OF LONDON

Your training course

Data technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Source and migrate data from already identified different sources.
Collect, format and save datasets.
Summarise and explain gathered data.
Blend data sets from multiple sources and present in format appropriate to the task.
Manipulate and link different data sets as required.
Use tools and techniques to identify trends and patterns in data.
Apply basic statistical methods and algorithms to identify trends and patterns in data.
Apply cross checking techniques for identifying faults and data results for data project requirements.
Audit data results.
Demonstrate the different ways of communicating meaning from data in line with audience requirements.
Produce clear and consistent technical documentation using standard organisational templates.
Store, manage and distribute in compliance with data security standards and legislation.
Explain data and results to different audiences in a way that aids understanding.
Review own development needs.
Keep up to date with developments in technologies, trends and innovation using a range of sources.
Clean data i.e. remove duplicates, typos, duplicate entries, out of date data, parse data (e.g. format telephone numbers according to a national standard) and test and assess confidence in the data and its integrity.
Operate as part of a multi-functional team.
Prioritise within the context of a project.
Source and migrate data from already identified different sources.
Collect, format and save datasets.
Summarise and explain gathered data.
Blend data sets from multiple sources and present in format appropriate to the task.
Manipulate and link different data sets as required.
Use tools and techniques to identify trends and patterns in data.
Apply basic statistical methods and algorithms to identify trends and patterns in data.
Apply cross checking techniques for identifying faults and data results for data project requirements.
Audit data results.
Demonstrate the different ways of communicating meaning from data in line with audience requirements.
Produce clear and consistent technical documentation using standard organisational templates.
Store, manage and distribute in compliance with data security standards and legislation.
Explain data and results to different audiences in a way that aids understanding.
Review own development needs.
Keep up to date with developments in technologies, trends and innovation using a range of sources.
Clean data i.e. remove duplicates, typos, duplicate entries, out of date data, parse data (e.g. format telephone numbers according to a national standard) and test and assess confidence in the data and its integrity.
Operate as part of a multi-functional team.
Prioritise within the context of a project.

Your training plan

You will be supported to achieve the Data Technician apprenticeship. Theoretical training will be delivered by the training provider on a bi-weekly basis. Practical training and support will be given in the workplace, allowing you to embed your learning in the working environment. You will receive 6 hours per week to completed course work within your working hours.

More training information

The apprenticeship training will be delivered by the City of London corporation in house training provider Common Council of the City of London.
The apprenticeship training will be delivered via face-to-face training session at the Guildhall London EC2V 7HH on a fortnightly basis.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Logical
Team working
Non judgemental

About this company

The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.

http://www.cityoflondon.gov.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation.

Ask a question

The contact for this apprenticeship is:

City of London Corporation

Apprenticeships team

CoLHR.Apprenticeships@cityoflondon.gov.uk

The reference code for this apprenticeship is VAC1000318638.

Apply now

Closes in 14 days (Saturday 17 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please apply online and ensure that you answer the questions in the Recruitment Information Pack - please include your answers in the supporting information section of the application form. We are unable to accept curriculum Vitae (CVs)

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