Level 3 Business Administrator Apprenticeship - Ark White City Primary School – Find an apprenticeship

Summary

The main duty of this role will be to manage the Reception area and assist in providing an efficient and effective whole school administrative support service. You will also complete a Level 3 Business Administration Apprenticeship, gaining valuable qualifications and hands-on experience to support your career development.

Wage

£14,133.60 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday, 8.30am to 4.20pm, Term-time only

36 hours a week

Start date

Wednesday 28 May 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are looking for a welcoming, organised, and enthusiastic individual to join our team as the School Receptionist. In this key role, you will be the first point of contact for all visitors, students, and staff, providing a warm and professional welcome to everyone who enters our school.

As the face of the school, you will create a positive first impression, handle enquiries, and support the smooth running of daily operations. You will also assist with general administrative tasks, helping to ensure the school office runs smoothly and efficiently.

Responsibilities:

Act as receptionist: answer calls, take messages, connect to departments, and welcome visitors courteously
Perform general administrative tasks including photocopying, mailing, filing, archiving, and updating records and resource libraries
Use Microsoft applications (Outlook, Word, Excel, SharePoint, Forms) to produce correspondence, reports, and support data entry, processing, and retrieval across systems and spreadsheets
Liaise with staff, clients, and agencies to share information and ensure academy procedures are followed
Minute and distribute records of meetings; assist with financial administration, including handling money; order and manage stationery stock with approval
Support managers with diary management, travel, events, and meeting arrangements; contribute to event planning, presentations, and issue resolution for stakeholders
Learn and apply data protection regulations and contribute to academy data processes; help with Nursery lunches; build and maintain positive stakeholder relationships
Complete regular safeguarding training and ensure statutory and Ofsted safeguarding requirements are met
Promote the safeguarding and wellbeing of young people
Contribute to the ethos of the Academy and support team functions through training, meetings, and other duties as required by the Principal and SLT

This job description is not an exhaustive list, and you will be expected to carry out any other reasonable tasks as directed by your line manager.

Where you'll work

3 Edcity Walk, Edcity
London
W12 7PT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LET ME PLAY LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will work towards your Level 3 Administrator qualification across a total duration of 16 months
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release
An allocated tutor will support you throughout the apprenticeship!

More training information

This course is delivered through Articulate Rise, this flexible School Administration training programme features 11 expertly designed modules, covering vital topics such as project management, planning/organisation and presentation skills.

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Milestone 1. The Organisation - (Aims, Values, Policy)
Milestone 2. IT Skills - (Systems, Record and document production, Financial processes and Professionalism and productivity)
Milestone 3. Communication – (Verbal, Digital, Social Media, Stakeholder Management, Problem Solving, Integrity and Productivity)
Milestone 4. Continuous Improvement – (Processes, Coaching and Developing others, Decision Making, Quality and Responsibility)
Milestone 5. Project Management – (Project Lifecycle, business fundamentals: Finance, Change, PESTLE, leading a project).
Milestone 6. Preparation for End Point Assessment

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working
Initiative
Patience

Other requirements

(Permitting you’re eligible for the role) Please expect to receive contact from our LMP Education Recruitment team, to discuss your application further. Additionally, please be aware that upon a successful offer of employment, DBS checks and references will be obtained as part of your enrolment.

About this company

Ark White City is a two-form entry academy located in a modern, purpose-built facility that is part of the £150m EdCity development—bringing an education hub, affordable housing, and improved community facilities to White City. The school features state-of-the-art facilities, including a roof terrace with year-group gardens, outdoor learning spaces, a high-quality playground, and a multi-purpose room for cooking, DT, science, and art, as well as a sensory room. Extra-wide learning corridors provide flexible breakout areas. Guided by the values of Excellence, Friendship, Courage, and Determination, Ark White City Primary Academy fosters a diverse, inclusive, and equitable community and actively promotes and celebrates these values.

After this apprenticeship

Future opportunities for progression

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