Level 3 Business Administration Apprentice
Visiting Angels
LANCASHIRE (BB9 5FF)
Closes in 27 days (Friday 30 May 2025 at 11:59pm)
Posted on 2 May 2025
Contents
Summary
We are seeking a motivated and organised individual to join our team as a Business Administration Apprentice. This is a fantastic opportunity to earn while you learn, gaining hands-on experience in an office environment while working towards a nationally recognised Level 3 Business Administrator Standard.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, shifts to be confirmed.
37 hours 30 minutes a week
- Start date
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Tuesday 3 June 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As an Apprentice Administrator, you will support the day-to-day administrative functions of the office, including:
- Answering phone calls and emails in a professional manner
- Assisting with the scheduling of caregivers and maintaining calendars
- Updating and maintaining client and employee records
- Preparing and filing documents
- Supporting recruitment and onboarding processes for new caregivers
- Assisting with invoicing and payroll preparation
- Ordering office supplies and ensuring stock is maintained
- Helping with general office duties as required by the team
What We’re Looking For
- A positive attitude and willingness to learn
- Strong communication and interpersonal skills
- Basic knowledge of Microsoft Office (Word, Excel, Outlook)
- Good attention to detail and organisation
- Ability to work well as part of a team
- GCSEs (or equivalent) in English and Maths, grades 4/C or above
What You’ll Gain
- A nationally recognised Level 3 Business Administrator Standard
- Real-world experience in a caring, professional work environment
- Ongoing support from a mentor and training provider
- Opportunities for permanent employment and career progression within Visiting Angels
Where you'll work
OFFICE 168 & 170
NORTHLIGHT HOUSE
BRIERFIELD
LANCASHIRE
BB9 5FF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BURNLEY COLLEGE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Training will take place on day-release at Burnley College,
Requirements
Essential qualifications
GCSE in:
Maths and English (grade A*-C/9-4)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Administrative skills
About this company
Visiting Angels is a trusted provider of home care services for older adults. Our mission is to ensure that seniors receive the compassionate, personalized support they need to live independently at home with dignity. We're proud to create a work environment that values learning, growth, and community.
After this apprenticeship
Opportunities for permanent employment and career progression within Visiting Angels.
Ask a question
The contact for this apprenticeship is:
BURNLEY COLLEGE
Themis Team
themis@burnley.ac.uk
The reference code for this apprenticeship is VAC1000318605.
Apply now
Closes in 27 days (Friday 30 May 2025 at 11:59pm)
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