Skills and Capability Apprentice

City of London Corporation

LONDON (EC2P 2EJ)

Closes in 18 days (Wednesday 21 May 2025)

Posted on 2 May 2025

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Summary

We are looking for an enthusiastic and analytical person to join our Portfolio Management team as a Skills and Capability Apprentice within the Chamberlain’s department, Change and Project Delivery (CCPD) service. You will support the development of the skills and capability offer within Portfolio Management, with the Skills and Capability Officer.

• Wage:

  £25,780 a year

  Check minimum wage rates (opens in new tab)

  City of London Corporation staff can take advantage of the pension scheme. They also receive discounts and special offers for a wide range of products and services.

• Training course: Business administrator (level 3)
• Hours: Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs. The role is 3 days in the office, 2 days working from home.

  35 hours a week

• Start date:

  Monday 30 June 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Purpose of Post
To support the development of the skills and capability offer within Portfolio Management, in line with the City of London Corporation’s strategic priorities.
To assist the Skills and Capability Officer in the roll-out and embedding of the Project Management Academy within the City of London Corporation, and associated career development opportunities relating to project and portfolio management.
To provide administrative support to the Skills and Capability Officer and the Assistant Director for Portfolio Management, as necessary and appropriate.
Main Duties & Responsibilities
1. Administrative Support:

• Assist in scheduling and organising training sessions, workshops, and meetings, including booking of training spaces.
• Maintain records of training activities, attendance, and feedback
• Prepare and distribute training materials and resources, as necessary.

2. Communication and Coordination:

• Act as a point of contact for training participants, answering queries and providing information.
• Work with trainers, facilitators, and external suppliers to ensure smooth delivery of training programs.
• Help in relaying updates and information related to further learning and development opportunities related to project management.

3. Data Management and Reporting:

• Collect and analyse data on training effectiveness and participant
  feedback.
• Assist in preparing reports and presentations on progress against
  training outcomes.
• Maintain and update databases related to training activities and
  participant information.

4. Support in Development and Implementation:

• Help in the maintenance of training materials, tools, and templates.
• Assist in the implementation of new training initiatives and programs.
• Support the customisation of training content to meet the specific
  needs of different teams and projects, as appropriate.5. Learning and Development:
• Stay up to date on best practices and trends in the project
  management and learning and development spaces.
• Seek opportunities for personal and professional development within the apprenticeship.

Additional Responsibilities
• Technical Support:

Provide technical assistance as necessary, ensuring smooth operation of online/hybrid training.
Troubleshoot any technical issues that arise during hybrid/online
training events.

Project Assistance:

• Support the Skills and Capability Officer in various delivery-related
  tasks appropriate to the grade.
• Assist in the regular review of documentation of project training
  processes and guidance documentation.
• CoLC Policies and Procedures:
• Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties.
  • Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post.
• To undertake any duties that may reasonably be requested appropriate to the grade

Where you'll work

City of London
Guildhall
Gresham Street
LONDON
EC2P 2EJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

COMMON COUNCIL OF THE CITY OF LONDON

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies.

More training information

The apprenticeship training will be delivered by the City of London corporation in house training provider Common Council of the City of London.
The apprenticeship training will be delivered via face-to-face training session at the Guildhall London EC2V 7HH on a fortnightly basis.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Administrative skills
• Number skills
• Logical
• Team working
• Non judgemental

About this company

The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.

http://www.cityoflondon.gov.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation.

Ask a question

The contact for this apprenticeship is:

City of London Corporation

Apprenticeships team

CoLHR.Apprenticeships@cityoflondon.gov.uk

The reference code for this apprenticeship is VAC1000318600.

Apply now

Closes in 18 days (Wednesday 21 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please apply online and ensure that you answer the questions in the Recruitment Information Pack - please include your answers in the supporting information section of the application form. We are unable to accept curriculum Vitae (CVs)