Senior Estates and Facilities Apprentice

Summary

The Estates and Facilities Department covers a very large and diverse range of duties. As Senior Administrator you would interact closely with many stakeholder groups on a wide range of matters.

Wage

£26,530 a year

Check minimum wage rates (opens in new tab)

£26,530 to £29,114 per annum (Annex 21)

Training course

Facilities management supervisor (level 3)

Hours

The normal working hours for this role are 7.5 hours per day between 08:00 - 17:00.

37 hours 30 minutes a week

Start date

Monday 2 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As the Senior Facilities Administrator Apprentice, you will be responsible for:

Administering the effective and efficient delivery of a comprehensive Estates and Facilities service, including the provision of local site services and co-ordination of a range of external suppliers and contractors
Effective leadership and supervision of the Facilities Administrators
Liaise with a range of internal and external stakeholders including managers contractors, suppliers, framework partners, staff, visitors, local authorities, emergency services, other NHS organisations
Develop and maintain effective two-way communication within Estates and Facilities
With training and support, in the absence of the Estates and Facilities Manager and Deputy, you will act as the point of contact for resolving issues brought to your attention
Any other opportunities that will enable you to successfully build a portfolio of evidence and attain the apprenticeship

Where you'll work

Birmingham Centre
Vincent Drive
Birmingham
B15 2SG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SMART TRAINING AND RECRUITMENT LIMITED

Your training course

Facilities management supervisor (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Supervise the facilities management function.
Comply with health and safety regulations, building regulations, codes of practice and organisational policies and procedures.
Comply with risk assessments, method statements and safe systems of work and apply control measures.
Supervise others when using facilities management environment tools and equipment for example, plant, machinery, electrical equipment, manual tools.
Apply sustainable processes and practices, monitoring and solving sustainability problems which impact climate change in the facilities management function within their organisation.
Use resources to complete tasks, with consideration for cost, quality, safety, security and environmental impact.
Lead a team of facilities personnel.
Apply problem solving techniques to create solutions to complex problems within limits of authority within own role and consult line management.
Plan, prioritise and delegate tasks to the facilities team for completion.
Use information and digital technology to analyse data to monitor performance.
Create, maintain and enhance collaborative working relationships with internal and external stakeholders.
Communicate verbally with internal and external stakeholders Give and receive information. Matching style to audience. Recognising barriers in communication and how to overcome them. Facilities terminology.
Investigate queries to find underlying cause and identify potential solutions.
Apply financial management principles in department budget spending.
Apply continuous improvement techniques to devise potential solutions.
Communicate with internal and external stakeholders using sector specific terminology through written means.
Supervise the facilities management function.
Comply with health and safety regulations, building regulations, codes of practice and organisational policies and procedures.
Comply with risk assessments, method statements and safe systems of work and apply control measures.
Supervise others when using facilities management environment tools and equipment for example, plant, machinery, electrical equipment, manual tools.
Apply sustainable processes and practices, monitoring and solving sustainability problems which impact climate change in the facilities management function within their organisation.
Use resources to complete tasks, with consideration for cost, quality, safety, security and environmental impact.
Lead a team of facilities personnel.
Apply problem solving techniques to create solutions to complex problems within limits of authority within own role and consult line management.
Plan, prioritise and delegate tasks to the facilities team for completion.
Use information and digital technology to analyse data to monitor performance.
Create, maintain and enhance collaborative working relationships with internal and external stakeholders.
Communicate verbally with internal and external stakeholders Give and receive information. Matching style to audience. Recognising barriers in communication and how to overcome them. Facilities terminology.
Investigate queries to find underlying cause and identify potential solutions.
Apply financial management principles in department budget spending.
Apply continuous improvement techniques to devise potential solutions.
Communicate with internal and external stakeholders using sector specific terminology through written means.

Your training plan

Facilities Management Supervisor Level 3 Apprenticeship Standard:

Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment

More training information

In order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule
Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via Department for Education

Requirements

Essential qualifications

GCSE in:

English and Maths (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills

Other requirements

-Commitment to studying towards and completing the Level 3 Facilities Management Supervisor apprenticeship programme -Demonstrates commitment to own continued professional development (CPD).

About this company

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Company benefits

NHSBT promotes flexible working opportunities where the role will allow. 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years. NHS pension scheme

After this apprenticeship

By the end of the apprenticeship, you will have:

Experience of working with Information Technology, covering a range of Microsoft applications or equivalent packages
Proven people and contract management skills and experience
Proven experience in supervising/coordinating contractors

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